Greg Williams

[Greg Williams @GRWill88]

@sicarr89 @PokerStars @ALongDayOff @StarsSupport please please can you sort my account? It’s been 3 weeks now... account is GWill88. Thanks

[Greg Williams @GRWill88]

@BeowolfPL @PokerStars @StarsSupport I have the same issue. It has been sitting with the ‘right department’ now for 3 weeks.... does anyone work in this department please?

[Greg Williams @GRWill88]

@StarsSupport do you have a complaints procedure please? You have locked my account with money in and not replying to any emails. Thanks

[Greg Williams @GRWill88]

@StarsSupport been waiting 3 weeks to get my account unfrozen. Today receive this message, “unfortunately, we do not have phone support and cannot provide any time frame”. Very poor customer service!

[Greg Williams @GRWill88]

@StarsSupport Still waiting for a resolution on this. How long does it take to get a response on how to fix the issue?

[Greg Williams @GRWill88]

@StarsSupport I have been frozen out of my account. I have sent 2 emails and used the online help form. This was last week and no reply. What else can I do to unfreeze?

[Greg Williams @GRWill88]

@StarsSupport please can you get back to me, I am locked out my account and cannot withdraw money. You DM to say that someone is looking into it days ago - still no reply. Please help?

[Greg Williams @GRWill88]

@StarsSupport Hi, do you know how long it takes for someone to get back to me. I just need to unfreeze my account. I have never known such poor customer service 🙁

[Greg Williams @GRWill88]

@StarsSupport Hi, my account has been restricted. I have tried getting in touch multiple times with no avail. Please could you contact me to get my account unfrozen?

[Greg Williams @GRWill88]

@StarsSupport
Any chance of a reply to the emails I’ve been sending you. It’s been a week now and still nothing. Thanks, Greg

[Greg Williams @GRWill88]

@oldbern @StarsSupport Same story with me too. Please can you help?

[Greg Williams @GRWill88]

@VillaPlusNews shocked at a reply to a complaint made after finding a RAT inside the villa on arrival,response was there are bushes outside!