Govind Gond

[Govind Gond @GSN923]

#NewProfilePic

[Govind Gond @GSN923]

@ICICIBank_Care My EMI has already started for a damaged TV that I still haven’t received a proper replacement or refund for after one month. Please advise if any relief or support is available while this dispute remains unresolved.

[Govind Gond @GSN923]

Think twice before buying during #FreedomSale.

My TV issue from the last sale is still unresolved after more than two weeks. Two replacement attempts failed because of Flipkart’s internal serial number mismatch, and now even the refund/replacement keeps getting delayed while my EMI has already started.

Existing customers should not be ignored while new sales are being promoted.

@Flipkart @FlipkartSupport @LGIndia

#ConsumerRights #CustomerExperience #RefundDelay #ReplacementDelay

[Govind Gond @GSN923]

1 MONTH. STILL NO REFUND. NO REPLACEMENT.

It’s been exactly 30 days since I received a damaged TV from Flipkart.

• Delivered damaged TV.
• Two replacement attempts failed due to serial number mismatch.
• Refund still pending.
• Every day I hear the same response: “Please wait another 24 hours.”
• My EMI has already started, and my old TV was taken in exchange.

How long should a customer wait for a basic resolution?

Requesting immediate intervention.

@Flipkart @flipkartsupport @Kalyan_K @Walmart

#Flipkart #ConsumerRights #RefundDelay @sankalp_sp @Alnoor_ET @writankarm

[Govind Gond @GSN923]

I was assured by @FlipkartSupport yesterday and again today that I would receive a WhatsApp link to submit my bank account details for my TV refund. I still haven’t received anything.@jagograhakjago @_Kalyan_K @Walmart @Flipkart #freedomsale

[Govind Gond @GSN923]

Requesting @Kalyan_K, @WalmartInc, @CimGOI and @jagograhakjago to intervene. My TV was delivered on 12 July, replacement failed twice due to Flipkart’s internal serial number mismatch, and even after multiple escalations, I am still waiting for a resolution while my EMI has started and my old TV has already been taken in exchange. Customers deserve timely support.

[Govind Gond @GSN923]

@awantikajmaa @Flipkart @flipkartsupport Same here. I’ve been waiting for 30 days. I received a damaged TV, and two replacement attempts failed due to a serial number mismatch. Now even the refund is being delayed.

[Govind Gond @GSN923]

Think twice before buying during #FreedomSale.

My TV issue from the last sale is still unresolved after more than two weeks. Two replacement attempts failed because of Flipkart’s internal serial number mismatch, and now even the refund/replacement keeps getting delayed while my EMI has already started.

Existing customers should not be ignored while new sales are being promoted.

@Flipkart @FlipkartSupport @LGIndia

#ConsumerRights #CustomerExperience #RefundDelay #ReplacementDelay

[Govind Gond @GSN923]

@LGIndia Hi LG India, I’m unable to send you a DM because messaging isn’t available from your profile. Could you please enable DMs or let me know an alternate email/contact where I can share my complaint details?

[Govind Gond @GSN923]

I am extremely disappointed with the way my TV issue has been handled by @Flipkart and @FlipkartSupport.

Initially, a replacement was approved. However, two replacement attempts failed due to a serial number mismatch, which was entirely beyond my control. Now, instead of replacing the TV, the resolution has been changed to a refund, and even that has been delayed until 1 August.

This has caused unnecessary inconvenience and repeated delays despite my continuous follow-ups. I request an immediate resolution without any further postponement.

If this issue is not resolved promptly, I will have no option but to pursue the matter through the Consumer Commission and other appropriate consumer grievance authorities.

@jagograhakjago @NCH_India @LGIndia @GoI_MeitY @DCAgoi

[Govind Gond @GSN923]

Dear @Flipkart @FlipkartSupport, after two replacement attempts failed due to serial number mismatch from your end, you promised a refund. Now even the refund request has been rejected, citing “pickup failed”, which was not my fault. My TV EMI has already started and my old TV was taken in exchange. This is unacceptable. Resolve this immediately or I will pursue the matter before the Consumer Commission.

[Govind Gond @GSN923]

@Hemanshu2801 @Flipkart @flipkartsupport @XiaomiIndia Same they are doing with me from past three weeks, first two times replacement got failed and now refund also rejected,

[Anshu @Hemanshu2801]

Shame on @Flipkart @FlipkartSupport & @XiaomiIndia! Is this the quality you deliver to your customers? 🤬
First, I was handed a damaged product. When I demanded a replacement, your team tried to hide behind the excuse of "Open Box Delivery" just to shift the blame and escape accountability!
After endless hassle, a replacement TV was finally installed yesterday by Flipkart's technician. And within just 24 hours, the screen panel is completely peeling off from the frame! You can literally see the backlight bleeding through the huge gap!
Is this the "premium quality" Xiaomi builds? Is this the customer service Flipkart boasts about? Selling defective products and using Open Box Delivery as a shield to trap customers is unacceptable!
I need an immediate REFUND or an urgent resolution right now! Stop playing with customer trust!
Order ID: OD338003006206251100

[Nikhil Rawat @nikhil_rawat__]

Flipkart is doing for which they are known for! 👏 Offer a discount, accept the order, and then quietly cancel it without prior notice. Is this your standard operating procedure now?

@Flipkart @FlipkartSupport #FlipkartScam

[Govind Gond @GSN923]

#NewProfilePic

[Govind Gond @GSN923]

@Flipkart @FlipkartSupport It’s been several days and my LG 55-inch TV replacement is still not resolved. The replacement was cancelled by saying serial no. issues. This delay is unacceptable. Please resolveOrder ID: OD337990180896058100 #Flipkart #CustomerService #ConsumerRights

[Govind Gond @GSN923]

@flipkartsupport Extremely disappointed with the service. My LG 55-inch TV replacement was approved, but today I received contradictory messages stating that the order was cancelled due to an “unexpected issue”.This is completely unacceptable. Kindly reopen my replacement request

[Govind Gond @GSN923]

@BlueStarCare my product got delivered on 15 June and installation was scheduled on 17th June, but as of now no response, only u guys have @imVkohli brand ambassador but service is pathetic,