Global Technology Solutions - GTS

We transform customer experiences (CX) with AI-powered solutions for contact centers, creating a seamless harmony between humans and technology.

[Global Technology Solutions - GTS @GTS_CX_AI]

@WCGiftBaskets you might need to look at your CX. It kinda sucks. The live chat on your website is not smart. I see you are using NICE software. Let me tell you it's not so NICE. You might want to talk to us to transform your customer experience since we are also your customer.

[Global Technology Solutions - GTS @GTS_CX_AI]

🎓 Transforming Higher Education with AI: A New Era of Student Success is Here!

AI can help your college or university beat challenges in providing excellent student experiences and thrive in this new modern landscape!

Read more here: https://t.co/txMd607O7Z

[Global Technology Solutions - GTS @GTS_CX_AI]

An AI Granny that's a force for good? Who would've guessed it! 👵🏼

Read more of the latest CX and AI news in our last edition of Tech News in 2024: https://t.co/ld46xBLQhK

#AI #TechNews #CXAI #GTS

[Global Technology Solutions - GTS @GTS_CX_AI]

Today is International Day of Persons with Disabilities and GTS commits to creating an inclusive & equitable world!

Let's celebrate the wins of persons with disabilities and continue working together to champion inclusivity.

Together, we can make a difference!

#IDPD2024 #GTS

[Global Technology Solutions - GTS @GTS_CX_AI]

Happy Thanksgiving from GTS to you! 🦃

We are grateful to partner with our clients and teams in shaping the future of CX and AI. Together, we’ve turned ideas into innovative solutions that enhance CX every day.

Wishing you and your loved ones a wonderful holiday!

#Thanksgiving

[Global Technology Solutions - GTS @GTS_CX_AI]

Account Executive, Luke Dignazio, reflects on his first year at GTS in an insightful blog post.

What did Luke learn on his journey?

👉 Adaptability & Growth
👉 Teamwork & Collaboration
👉 Resilience & Responsibility

Read more here: https://t.co/ssXGTP7vY2

#GTS

[Global Technology Solutions - GTS @GTS_CX_AI]

GTS is redefining contact centers for the modern age 🤖

“We ensure [contact centers] have a future-ready foundation that drives scalability and customer satisfaction.” Says David, CX AI expert at GTS.

Read more here: https://t.co/sTA74cC9yh

#ContactCenters #CXAI #GTS

[Global Technology Solutions - GTS @GTS_CX_AI]

Fall for CX and AI with November’s edition of Tech News 🍂

It’ll leave you brimming with ideas on how to update your contact center!

Read the full newsletter here: https://t.co/vwbaIjRCnw

#TechNews #Newsletter #CXAI #GTS

[Global Technology Solutions - GTS @GTS_CX_AI]

Headed to AWS Learning Days in Chapel Hill, NC on Wednesday?

We are too!

Take a moment there to meet up with our CX & AI expert, David Constantino. You can discuss the unique obstacles that your state, local, or educational institution is facing.

#ContactCenterSolutions #CXAI

[Global Technology Solutions - GTS @GTS_CX_AI]

@Genesys @partnerforce Looks like an interesting webinar!

[Global Technology Solutions - GTS @GTS_CX_AI]

🔴🟡 Unleash Your Inner Hero with Our CX and AI Solutions! 🟡🔴

Like the dynamic duo Deadpool and Wolverine, our CX and AI solutions are made to be powerful, resilient, and always ready for action!💥

#CustomerExperience #ArtificialIntelligence #XMen #Deadpool #Wolverine

[Global Technology Solutions - GTS @GTS_CX_AI]

🗣️ Hey GTS! How can AI make the patient journey better? 🗣️

Listen in to learn exactly how AI can make the patient journey more effective and efficient for medical centers and patients alike.

Want to get started? Reach out at [email protected]!

#HeyGTS #CXAI #PatientJourney

[Global Technology Solutions - GTS @GTS_CX_AI]

🗣️ Hey GTS! What's the difference between AI and AGI? 🗣️

With all the buzz about AI, a new acronym has emerged: AGI. What exactly does this stand for and why is it a big deal?

Tune in to learn with resident AI expert, Dr. Atif Farid Mohammad.

#HeyGTS #CXAI #AGI

[Global Technology Solutions - GTS @GTS_CX_AI]

🗣️ Hey GTS! What types of data can AI-powered contact centers collect? 🗣️

Imagine if we could harness the power of our experienced employees into one ready-to-go AI...

Well, in this video series, we can!

Watch the video to know more!

#HeyGTS #GTS #CXAI

[Global Technology Solutions - GTS @GTS_CX_AI]

What the fax?! I guess faxing isn’t dead 🤷‍♂️ Use Dropbox Fax by @DropboxSign to send and receive faxes from anywhere. #DropboxFax https://t.co/ttznhwqH8q

[Global Technology Solutions - GTS @GTS_CX_AI]

@makemytrip @makemytripcare your website does not work. Flight search returns permission denied error.

[Global Technology Solutions - GTS @GTS_CX_AI]

Get ready for an exclusive fireside chat featuring @Yossi Abraham and @Tony Colombo, as they discuss how self-service and automation are transforming CX.

Go here to watch the full video now 👉 https://t.co/Bgp5It5z8H

#CXDialogues

[Global Technology Solutions - GTS @GTS_CX_AI]

Join us for the latest episode of #ContactCentersDefined, where we explore the exciting world of customer experience and contact centers.

https://t.co/01IGGaswzW

#OmnichannelContactCenters

[Global Technology Solutions - GTS @GTS_CX_AI]

In this episode of #ContactCentersDefined, we explore the world of Cloud Contact Centers.

https://t.co/BxrmToO7Ea

#CloudContactCenter #RemoteWork #PersonalizedSolutions #DataDrivenInsights

[Global Technology Solutions - GTS @GTS_CX_AI]

Join us for this edition of #ContactCentersDefined and find out what sets a contact center apart.

https://t.co/pNkD7QduAG

#callcenter #contactcenter #customerexperience