Gal Rimon

Enterprise Gamification expert, Employee Engagement, Contact centers, Enterprise Learning and Onboarding. Founder & CEO of Centrical formerly GamEffective

[Gal Rimon @GalRimon]

Check out the latest article in my newsletter: When “White Lotus” Meets CX, or the Future of EX https://t.co/co8v0soBTW via @LinkedIn

[Centrical @centrical]

If an organization applies #gamification, 69% of employees will likely stay with that organization for over 3 yrs (Forbes)

90% of survey respondents admit that gamification increases #productivity (TechReport)

The 2024 Ultimate Guide To Gamification https://t.co/rT8zvTkCM8

[Gal Rimon @GalRimon]

Check out my predictions for 2024 contact center success with actionable steps you should take. Let me know your thoughts in the comments below!

#2024predictions #contactcenter

5 Actionable Trends to Implement in Your Contact Center in 2024
https://t.co/TTi2lmdFKl

[Centrical @centrical]

Watch the full episode from our series: Future Proof Your Frontline: https://t.co/6jMUpKUPw2

#interview #videoseries

[Centrical @centrical]

According to Gartner research, 80% of gamification projects will fail.

GAME OVER to a standalone gamification strategy.

Learn more about why most gamification projects fail: https://t.co/CkqP0EZ0sy

#gamification #employeeexperience

[Gal Rimon @GalRimon]

KPIs Are Dead—Why Behaviors Matter More Than Metrics #Forbes
https://t.co/pgaPzI1Dol

[Centrical @centrical]

Ghosted again? 👻

A connected #preboarding experience can reduce #earlyattrition (and save you a massive recruiting headache).

Read more ⬇

https://t.co/Cgeg6pR21h

[Gal Rimon @GalRimon]

Did you know that organizations lost 20-30% of the employees who signed a contract before the first day? #firstdayghosting

https://t.co/T4l9khsvyQ

[Gal Rimon @GalRimon]

Check out my latest article: Barbie: "I'm more than just a doll"💄Frontline agents are more than just call-takers https://t.co/rOGZiZyTvX via @LinkedIn

[Centrical @centrical]

POV: Your new hires have been onboarded and are ready to enter their next #employmentjourney phase. Here’s how to engage your “nesting” employees and ensure they are set up for long-term success ➡️ https://t.co/PImy5nZn4x

#EX #employeeretention

[Centrical @centrical]

✅ Drive performance

✅ Create a culture of collaboration and learning

Learn more about employee contributions ➡️ https://t.co/iKuRsHD9DS

#EX #CX #collaboration

[Centrical @centrical]

👩‍💻The employee experience isn’t one-size-fits-all.

🎯 Offer a personalized, guided #EX for better #CX.

Learn more ➡️ https://t.co/tfKWEZJLfv

#contactcenters #BPOs #performanceexperience #employeeretention

[Centrical @centrical]

🎉 We are pleased to share that we achieved the @awscloud Service Ready Designation for Amazon Connect 🎉

😎 Optimize your contact center experience with trusted and vetted solutions.

https://t.co/vLldq00xwM

@AWS_Partners ➡ https://t.co/Ge3eEv1t1M

[Ben Caspit בן כספית @BenCaspit]

אתם חייבים, מוכרחים, צריכים לצפות בזה. 108 שניות. סגלוביץ פונה לנתניהו בשבוע שעבר.

[Centrical @centrical]

ICYMI, check out our latest eBook, where we dive into metrics your #BFSI organization isn't meeting, actionable steps for boosting #EX and #CX, and more. https://t.co/yWovAr4XR9

#finserv #financialservices #insurance #CSAT

[Centrical @centrical]

With the increase in consumer debt, the pressure is on #debtcollection organizations to deliver. How can managers lead high-performing frontline teams that meet and exceed their #KPIs? Learn more in our guide: https://t.co/5khLwPTAHS

#EX #CX

[Centrical @centrical]

Join us for our next Demo Day and learn how #BFSI teams can improve key metrics by gamifying performance, boosting engagement, and addressing gaps in the moment of need: https://t.co/0ssPdsYgX3
#EX #CX #finserv #insurance #CSAT #contactcenters #BPOs #gamification

[Centrical @centrical]

It's another great day @ #ATD23! Visit Team Centrical at Booth 515 to chat about employee learning, #EX, #CX, and how we help orgs reduce attrition rates. (And we have some pretty cool swag you might want to check out!)

#employeelearningdevelopment #upskilling #ATD

[Forbes Technology Council @ForbesTechCncl]

Will ChatGPT Replace The Contact Center Agent? https://t.co/EL3EKm9RKQ Written by @GalRimon of @centrical