Very disappointing experience with @ZeptoNow and even worse customer support.
Order ID: UHMQRDMVG74220(22 Aug 2026)
I ordered 4 Epigamia Greek Yogurts, but received only 1 Greek Yogurt while the other 3 were different plain/fruit yogurt variants.
@ZeptoNow Order TKCF245DFE1EA. Ordered 2 coconut waters. One was fine, but the second was found completely empty with a large visible crack/opening on top (see attached image).
@ZeptoNow Part 3 : Dismissing customer concerns without proper investigation is disappointing.
@ZeptoNow, please review & explain how a coconut with such a visible opening and no water inside was considered acceptable for delivery.
#Zepto#CustomerExperience#QualityIssue#ConsumerRights
@zeptocares plz clarify on what basis ₹60 has been refunded? I ordered 4 EGY, received 1 EGY. 3 items were not delivered. the order was incomplete, I request to arrange a return & provide a full refund for the undelivered items. Plz look into this issue and resolve it at the earliest.
Very disappointing experience with @ZeptoNow and even worse customer support (Order ID QTMQJDMVB48779)
Ordered milk on 10th May morning—delivered in 10 mins, Expiry date was same day (10th May)
Packets were not chilled, Within 1 min of opening, both were curdled with foul smell
@ZeptoNow@amazon@bigbasket_com@letsblinkit Unfortunately, my experience with @ZeptoNow has been the opposite. There seem to be recurring gaps in store-level quality checks, packing, or delivery handling, and customer complaints are being dismissed without proper investigation.
@ZeptoNow I have placed 100 of orders with @amazon, @bigbasket_com, and @letsblinkit over the years and have rarely faced such issues. More importantly, whenever a genuine concern was raised, it was investigated and resolved fairly.
@ZeptoNow Part 3 : IN past haven't faced any sunc issues @bigbasket_com@letsblinkit, milk usually comes properly chilled with at least +1 day shelf life and better issue resolution.
@ZeptoNow Part 2 : Raised the issue immediately, but got a rejection saying it doesn’t meet “eligibility criteria”.
This isn’t about ₹120—it’s about quality, accountability, and customer service. Disappointing to see genuine concerns dismissed like this.
#Zepto#QualityIssue#PoorService
Proud moment at the Preparatory Stage! Grade 5 champions from Dhruv, Eklavya, Prahlad & Shravan houses cleared all criteria to become prefects. Young leaders ready to inspire with responsibility and pride!
@Dir_Education@ashokkp@Ahlconpublic1@MamthaSays@seemasoniaps