Ryan Gelade

[Ryan Gelade @GeladeRyan]

Just been told by @UberEats that it is very frustrating when an order is sent wrong but a wrongly delivered item isn’t eligible for a refund.

[Ryan Gelade @GeladeRyan]

@UberEats had the worst customer service. Nobody ever answers a question. Can never actually speak to a human being. It’s insulting that they can charge what they charge and never resolve issues.

[Ryan Gelade @GeladeRyan]

@Uber_Support Even your twitter account is AI. How do you get to speak to a human being? Disgusting customer service.

[Ryan Gelade @GeladeRyan]

@UberEats

Your company delivers the wrong food asks for proof then says. ‘Sorry I know it’s disappointing but this is not eligible for a refund.’

The wrong order not eligible for a refund.

Makes no sense to me.