Generac

This account is dedicated to providing customer support and assistance to Generac owners.

[Generac @Generac]

@SpartanLineage Thinking ahead is never a bad idea! Financing options are available, and a local dealer can help you explore what's offered in your area, along with estimated costs and monthly payment options.

Learn more here: https://t.co/wnLNMP3ymC

[Generac @Generac]

@maryjanestarr Hi Mary Jane, we're sorry to hear you're dealing with this. Please feel free to send us a direct message. We're here to help.

[Generac @Generac]

@jbrunerwa Hi James, we’re sorry to hear you’ve had this experience. Please contact our Customer Support team at 888-436-3722. They’re available 24/7 and can assist with next steps.

[Generac @Generac]

@EdTunneyNash Hi Ed, we're sorry to hear that you've encountered issues. Please feel free to send us a direct message. We're here to help.

[Generac @Generac]

@dan_friesen Hi Dan, we’re sorry to hear you’ve been having difficulty getting support with your warranty issue. Please send us a direct message with your contact information and any relevant details so our team can look into this and help.

[Generac @Generac]

@golfhack89 Thanks for reaching out! Since you’re experiencing a fuel leak, we recommend contacting an independent authorized service dealer to inspect the generator: https://t.co/DVrvYGN2TN

For general questions or additional support our Customer Support team is available at 888-436-3722.

[Generac @Generac]

@SFCSunshine We’re sorry to hear about your experience. We’d like to take a closer look and see how we can help. Please send us a DM with your contact and generator details, or reach our Customer Support team at 888-436-3722.

[Generac @Generac]

@TimTN1961 Hi Tim, we're sorry to hear about your experience. Please feel free to send us a direct message. We're here to help.

[Generac @Generac]

@sarahsda We're sorry to hear your generator experienced issues starting when you needed it most. You can locate authorized Generac dealers here: https://t.co/ppFQSnmPWi. If you'd like additional assistance, please send us a DM.

[Generac @Generac]

@GerardWestover @ecobee Thanks for reaching out, Gerard. I'm so sorry to hear about this, and this certainly isn't the experience we want you to have.

Please give us a call at 1-877-932-6233. We'll investigate why your schedule and comfort settings aren't displaying correctly after the app update.

[Generac @Generac]

@dctalley Hi David, we're sorry to hear you're dealing with this. Please give us a call at 888-436-3722 or send us a direct message. We're here to help.

[Generac @Generac]

@78Oil73027 We're sorry to hear your generator didn't turn on during a recent outage. Our Product Assistant provides instant answers and guided flows to help you address the root cause of the issue. Check it out here: https://t.co/ElHKtygbLW

[Generac @Generac]

@TimTN1961 We want to help ensure you continue to have access to qualified support for your generator. You can find another authorized dealer near your zip code here: https://t.co/t5oM2PdHGz We appreciate you bringing this concern to our attention.

[Generac @Generac]

@BarryBales Hi Barry, we appreciate the feedback and we're sorry to hear you're dealing with this. Feel free to give us a call at 888-436-3722. We're here to help!

[Generac @Generac]

@kai64110 @WaterlooEnergy We're very sorry to hear about your experience! We sincerely apologize for the long wait times—our agents have been assisting a high volume of customers.

You can also use our Virtual Assistant for support by visiting:
https://t.co/aZ68YxAtor

[Generac @Generac]

@djfrankiebee Our Product Assistant delivers instant answers and guided flows to help you address the root cause of the issue you're experiencing. Check it out here: https://t.co/ElHKtygbLW If you require immediate assistance, our customer support team can be reached at 1-888-436-3722

[Generac @Generac]

@JoeT5252 We're sorry to hear about the issues you're having logging into your Mobile Link account. Our Product Assistant is available 24/7 to provide troubleshooting guidance and instant answers to common questions: https://t.co/tOYCbdlTpd

[Generac @Generac]

@JeffZellen Hey Jeff, we’re glad to hear you’re enjoying your generator, and we appreciate the feedback! We’ll make sure to pass it along to the right team.

[Generac @Generac]

@EQuest38190 We're sorry to hear about your experience. Please contact Generac Customer Support at 888-436-3722. A representative can review your case, discuss available options, and help work toward a resolution.

[Generac @Generac]

@goosegoblin17 @ecobee We're sorry to hear about your situation. To help us better understand your concerns and review your account, please contact our Support team via chat or phone and provide any relevant details. We'll be happy to take a closer look and assist further.