I have emailed and called over 10 times asking for evidence with no reply. I’m also told the trouser will be destroyed within 2 weeks yet nobody has bothered to get back to me. Absolutely disgraceful @massimodutti
Absolutely outraged by the customer service @massimodutti. I was sent an email 3 weeks ago saying trousers were unreturnable (which were never even tried on) you provided no photos, told me to arrange my own courier to collect them (costing over £100!)
Thank you @easyJet for the best flight experience. Pilots on flight EZY2464 were truly amazing and talked me through my fears of flying - totally changed my flight. Give them a big thank you from me 🙏🏻
was Just abused in @NespressoUK regents st shop but an aggressive man, swearing at me infront of my two kids and your staff simply stood and watched whilst I was forced out the shop for feeling threatened! Not impressed
@NespressoUK was Just abused in your regents st shop but an aggressive man, swearing at me infront of my two kids and your staff simply stood and watched whilst I was forced out the shop for feeling threatened! Not impressed
@IQGlassUK you haven’t shown up to install my glass for the fifth time now. We have £40k worth of Glass with you. Absolutely appalling service, I was promised you’d show up again today and NOTHING. I will be sure to leave this review everywhere to make people aware
@British_Airways I’ve been trying to call for two days to change flights and now have missed the flights I need. I can’t change them online. Every time I call I get put on hold and cut off after an hour! How can I get hold of
You to change reward flights
@British_Airways My flight on 12/05 (BA167 LHR to TLV) and return flight BA164 on 20/05 was cancelled and I can't get though to get my money back. I have been trying for almost a month and the phone line hangs up everytime
Hugely disappointed by @NETAPORTER - bought something from #netsustain and you delivered the wrong size, picked them up and never brought the right size over 10 days ago. Been trying to sort this for a week now and NO RESPONSE when I’ve still paid for shoes I don’t have!!