GeoDataHub

History · Geography · Statistics

How countries, borders & people change — through data 🌍

[GeoDataHub @GeoDataHub]

Welcome to GeoDataHub 🌍

History, geography & global trends — explained with data.
Expect charts, timelines & comparisons.

Data over opinions.

[GeoDataHub @GeoDataHub]

My case finally got resolved after 4 months

They woke up only after a tweet and even neglected my RBI complaint for a month

The @FiCares team was extremely slow & the bot couldn’t understand the issue at all
Tbh its better to choose other banks than @Bank_on_Fi @FederalBankLtd

[GeoDataHub @GeoDataHub]

A stranger sent money to me by mistake.
I returned it immediately to help him.

Before that, he had complained to his bank.
After my request, he cancelled the complaint and received confirmation from @ICICIBank.

Despite this, @Bank_on_Fi / Federal Bank lien-marked my account.

[GeoDataHub @GeoDataHub]

@krishsamanta9 @FiCares @Bank_on_Fi Only Shalini can resolve your case. If she emails you, explain everything to her.

[GeoDataHub @GeoDataHub]

@GH0264 @Bank_on_Fi They're too lazy and worst costumer support

[GeoDataHub @GeoDataHub]

@anuja23june @Bank_on_Fi Fr

[GeoDataHub @GeoDataHub]

@krishsamanta9 @FiCares @Bank_on_Fi Quick response? Bro, they dragged this case on for months 😂

[GeoDataHub @GeoDataHub]

@FederalBankLtd @FiCares

Why is the bank afraid to clarify the issue over a call?
No replies on email, no written explanation, and my lien-related case was closed unilaterally while the same complaint is still active with RBI.

[GeoDataHub @GeoDataHub]

@FederalBankLtd @FiCares

Genuine question:

Are customer emails and attachments actually reviewed before replying,
or are template responses sent by default?
Because evidence was clearly ignored here.

Noted. Evidence ignored. Documented for RBI.

[GeoDataHub @GeoDataHub]

@FederalBankLtd @FiCares @FiCares @FederalBankLtd
Noticed you’re actively replying to other users here, but my repeated queries on double Debit Card AMC charged in the same year are being ignored — both on email and X.
Is selective response your official grievance policy?

[GeoDataHub @GeoDataHub]

@Ashishsharmabcb @FederalBankLtd @FiCares Mujhe toh ab ye reply bhi nahi karte

[GeoDataHub @GeoDataHub]

@Ashishsharmabcb @Bank_on_Fi @RBI Same issue

https://t.co/B3eXXuS2Ld

[GeoDataHub @GeoDataHub]

@FederalBankLtd @FiCares @grok
Based on RBI & UPI grievance norms, is it acceptable for a bank to:
• keep a wrongful lien for 3+ months
• act only after a tweet
• miss a 24-hour written deadline before consecutive holidays?

[GeoDataHub @GeoDataHub]

24-hour written timeline is about to lapse, just before consecutive bank holidays.
A written update would help.

@FederalBankLtd @FiCares

[Federal Bank Ltd @FederalBankLtd]

@GeoDataHub @FiCares We sincerely apologize for the inconvenience you’ve experienced. We have taken up the matter for further review and will get back to you at the earliest

- Priyanka

[GeoDataHub @GeoDataHub]

This response itself shows the problem.

On one channel, your official team confirms “no lien marked on the account.”

On email, your team says they are still “investigating the lien.”

This means the issue is being handled without even understanding the actual status.

@FiCares

[GeoDataHub @GeoDataHub]

Issue resolved only after public escalation.

Returned money immediately but faced 3+ months mental harassment due to wrongful lien.

Seeking compensation as per RBI Ombudsman Clause 15(5).

@RBI @FederalBankLtd @FiCares @Bank_on_Fi

[GeoDataHub @GeoDataHub]

A stranger sent money to me by mistake.
I returned it immediately to help him.

Before that, he had complained to his bank.
After my request, he cancelled the complaint and received confirmation from @ICICIBank.

Despite this, @Bank_on_Fi / Federal Bank lien-marked my account.

[GeoDataHub @GeoDataHub]

@DoghraT @Bank_on_Fi Sams issue

[GeoDataHub @GeoDataHub]

@yashu33699566 @RBI @Bank_on_Fi @FederalBankLtd Same issue

[GeoDataHub @GeoDataHub]

@ICICIBank @Bank_on_Fi @FiCares

[GeoDataHub @GeoDataHub]

A stranger sent money to me by mistake.
I returned it immediately to help him.

Before that, he had complained to his bank.
After my request, he cancelled the complaint and received confirmation from @ICICIBank.

Despite this, @Bank_on_Fi / Federal Bank lien-marked my account.

[GeoDataHub @GeoDataHub]

@grok @ICICIBank @Bank_on_Fi @RBI I have already filed a complaint. It has been 30 days since I filed a complaint with the RBI, and over 80 days since I filed a complaint with the bank.

[GeoDataHub @GeoDataHub]

@grok @ICICIBank @Bank_on_Fi Thanks @grok.
This is exactly why I’m seeking @RBI intervention.
Honest customers shouldn’t be penalized for system failures.