@SkyUK what is going on? We have been trying to sign up with you for both internet and Sky glass and your teams cancelled the Skyglass for the 4th time. Spent hours with 7 different call centre agents trying to sign up. Waste of time. I guess we’ll stick to VM.
@virginmedia I need help as my internet connection has not been stable for a fe weeks now. It seems that none of the apps are able to connect to the hub and it’s an endless loop. Can I get help to book an engineer? Thanks.
@Specsavers I have never felt more humiliated in my life as a customer as I felt today and the previous time I was at Specsavers Wimbledon. Repeatedly misled by inexperienced staff and indirectly called a liar. I am really shocked by the exprience.
@Uber_Support hi, are you aware of the scam going on at LHR4? Driver cancelled when arrived at the pick up point. We asked him why he said Uber cancelled - he will drive to destination cash only. He was using a copycat app of Uber showing 3x Uber price. Same a month ago at LHR3.
Hi @Uber_Support. It looks like once you order a ride your app freezes and you can’t cancel nor use the app anymore. It happened to a few of us in the same group this evening.
@Iberia_en, will never purchase from you again. It was the first & last time. Disappointing cust rel. You are happy keeping my money when your agent failed to inform about alternatives to cancelling and they cancelled our tickets while on the phone without doub checking with us.
@Iberia_en Did they also tell you they failed to inform us about the amount to be refunded? The fact that they did not have the training to properly handle the situation is shocking and the fact you hold on so much to my funds shocks me more. I have never experienced this in UK. Abusive2/2
@Iberia_en Did they tell you that the agent processed this without talking us through the options and without double checking before pressing cancel? Did they tell you that we asked to change the date and they said apologetically that they cancelled without double checking? 1/2
@Iberia_en Thanks for you DM but I won’t appeal as I did that already, nobody is looking at the case properly. I am requesting you to stop ignoring my claims, please look into my case and issue the refund. What u are doing is abusive & stressing me. Stop asking me for things and do ur part.