Lomi

Lomi is a revolutionary appliance, turning waste into dirt. #MeetLomi & Reserve yours today👇

[Lomi @GetLomi]

@dianedot_p Our deepest apologies for the inconvenience this has caused you, Diane, and please know that your extended patience is highly appreciated. Upon review, our team has sent an update regarding this matter; kindly check your inbox if you haven't yet. - Bianca

[Lomi @GetLomi]

Taking out the garbage is never fun, what makes it worse? Dealing with maggots.

If this is your situation right now, don't fret. Getting rid of them easier than you think. Here are 9 easy ways to deal with this icky issue: https://t.co/cOpg5aAbZH

[Lomi @GetLomi]

@ryanlevander Really sorry to hear that, Ryan - how frustrating! We've just sent you an email to follow up on this, which should be in your inbox now.

[Lomi @GetLomi]

@BillBrownUSA Sorry for the delay in our response, Bill! Our team is working hard to get back to everybody as quickly as we can - we've just sent a follow-up to your email now.

[Lomi @GetLomi]

@Bmutch @Bmutch You should've just received an email from our team with next steps to help get this resolved. Thanks in advance!

[Lomi @GetLomi]

@Bmutch Really sorry to see that this has happened with your Lomi Bloom! We can certainly help - could you provide us with the 6 digit Ticket ID from your support request so that we can follow up?

[Lomi @GetLomi]

@MrHennigar Good question! Unless a specific material/product is on our Lomi Approved list it won't be certified - if your PLA is compostable, you can try adding a small amount to a Lomi Approved cycle along with plenty of food waste, however!

[Lomi @GetLomi]

@jocelynand We're sorry to hear that you've been left feeling this way - we do have a resolution in place for you now & have sent you a follow-up email with further details.

[Lomi @GetLomi]

@gemmahumphrey86 You should also have an email from our Customer Experience team in addition to this! If you haven't already, you may need to check your Spam/Junk folder in case it ended up in there.

[Lomi @GetLomi]

@gemmahumphrey86 Hi there - we've sent you an email to follow up on this.

[Lomi @GetLomi]

@Xaenie Sorry to hear about this! If you haven't been able to pair your Lomi Bloom & haven't already done so, please don't hesitate to reach out to our team so that we can help: https://t.co/XK2osEyipF

[Lomi @GetLomi]

@MrsLockett_SC @HDSBCCEL Love this! 💚️💚️💚️

[Lomi @GetLomi]

@bottleboy05 Hi Manuel, I'm very sorry about this. I received an email from our wholesale team saying you reached out to that email and didn't see anything at [email protected] so I reached out to you from there!

[Lomi @GetLomi]

@helencapp @GoKaboonki Hi Helen! Our phones are currently unavailble but we will have them back up soon! We also have a backlog of emails we are working our hardest to get through, we appreciate your patience!

[Lomi @GetLomi]

@holla3000 We're happy to help! Please email us ([email protected]) or pop on our live chat so we can troubleshoot!

[Lomi @GetLomi]

@CarrionLegal unfortunately animal waste is not allowed on Lomi.

[Lomi @GetLomi]

@TiffanyInOk Hi Tiffany!

Please send us a photo/video of the issue and the serial number, located underneath or on the base of the unit below the back filter, on the white sticker with the QR code. Email these details to [email protected].

Kindly,
Megz - Customer Experience Specialist

[Lomi @GetLomi]

@GoKaboonki We're so thrilled to read this! Really happy to hear that you had such a positive experience with us & we'll make sure to share your lovely words with our team 💚️

[Lomi @GetLomi]

@AvaGG Thanks so much for sharing, Ava - really pleased that you're loving your Lomi! 💚️

[Lomi @GetLomi]

@joshkadet Hi Josh, I'm really sorry to hear you're having issues, can you please DM us so we can look into this for you?