The more things change, the more they stay the same! Slack has changed the UI for adding Sidequest to a channel, but creating helpdesk channels with Sidequest is still easy as a Friday afternoon. This is how you find your way now:
@ethostrong Unfortunately, "real" Slash Commands have lost quite a bit of visibility in Slack, so all we offer right now is "/sidequest create". However, please feel invited to try our Global and Message Shortcuts, as well as our Slack Workflow Builder integration – it's a real powerhouse.
@ethostrong Actually it's even easier: you send the task to the channel, and can then assign it in the screen that appears right afterwards (if you are a member yourself). Alternatively, people in the channel can assign themselves once a task has been posted.
@ethostrong To select channels, Sidequest needs to be added to the respective channels first. Simply send “@Sidequest” to the channel, and Slack should ask you if you want to add the app to the channel.
Sometimes, there are jobs that just can't be done alone. This is why, starting today, Sidequest supports assigning a channel-based task to multiple people. 🤜🤛
Pro tip: If you feel like Sidequest is nudging you a bit too hard, you can always finetune your notification and daily briefing preferences in your Personal Settings.
Using Sidequest already, but still missing due and start dates? Let us come to the rescue: Sidequest now posts reminders to Slack threads once a task is due or once you can start working on it. 🔔
Happy new year 2️⃣0️⃣2️⃣1️⃣, Sidequesters! We're kicking it off with a brand new minimal style for task lists, significantly improving readability and screen estate use. Check out your personal settings to customize it to your liking.
We're always blown away by the incredibly wide range of scenarios Sidequest supports in our customers' workspaces. To reflect this diversity in our UI, you can now customize the task designator in Sidequest. Still missing one? Let us know.
Woah, this feels huge: Today, we're releasing Sidequest support for @SlackHQ Workflow Builder. Create tasks from a number of exciting triggers. Our favorites: recurring tasks using a schedule and creating tasks from outside Slack through a webhook. 😍
Sources: Salesforce's deal to buy Slack is expected to be announced on Tuesday after markets close; Salesforce reports Q3 earnings on Tuesday (@lauren_feiner / CNBC)
https://t.co/SEjp6elWSt
https://t.co/pLxPf9YpoX
Everybody loves a good settings screen! Today, we added a new one to Sidequest, with well thought out options that let you customize Sidequest to your use case. It's waiting for you in your workspace settings. 🧑🔧
@LM_Campbell@SlackHQ Hi Linda, while it's odd that you cannot remove our app, there is no reason to worry – our trial will end automatically and we can't and won't charge you without a payment method. If you send us your e-mail via DM, we'll also be happy to cancel your subscription manually.
Sidequest has made quite some progress over the last three months, so an update to our 10-minute video tour was really overdue. Still looking for some Friday evening entertainment? Look no further! 🎥 https://t.co/oF7XihDx4j