@TeeCee52086152 Hello Tee, yes, you can choose your switch date when signing up online. For assistance, please call 713‑961‑9399, and one of our sales agents will be happy to help.
@Daniel326865873 Hello Daniel, we’re here to help with your billing concerns. Message us or call 713‑961‑9399 (M‑F 7‑8, Sat 8‑5) or visit our site for chat support.
@Joseph108780951@SlickkSwervo3 Hi Joseph,
We are truly sorry to hear about your experience. This is not the standard we uphold, and we would like the opportunity to speak with you directly. Please direct message us with your account details and best contact number so we can assist you right away.
@SlickkSwervo3 We understand how frustrating high or unexpected utility bills can feel, and we take concerns like this seriously.
Please contact our customer care department at 713-961-9399 and we'd love to assist with finding a plan tailored to your usage
@SlickkSwervo3 We understand how frustrating high or unexpected utility bills can feel, and we take concerns like this seriously.
Please contact our customer care department at 713-961-9399 and we'd love to assist with finding a plan tailored to your usage.
@nikkiescraftco@reliantenergy We're always here to support you! To ensure the best service, we'd love to connect you with one of our experienced specialists. Would you mind sharing the best time and number to reach you?
@Tamra_R_King We're always here to support you! To ensure the best service, we'd love to connect you with one of our experienced specialists. Would you mind sharing the best time and number to reach you?
@LandonBloo95252@bergkamp594@Techsavant4 We're so glad to hear everything worked out for you! Please don't hesitate to reach out anytime you need us - we're always here and happy to assist. Wishing you a fantastic day!
@Tamra_R_King We’re sorry to hear that your experience with us hasn’t been up to your expectations, and we’d like to regain your trust. We've tried to reach the account holder associated with your name but haven’t been successful. Please let us know if there’s anything we can do to assist you
@Tamra_R_King Hello Tamra,
We're sorry to hear that you haven't been assisted yet, and we want to help you as soon as possible. Could you please send us a private message with your account details? We're here to make sure you get the support you need!
@jgjaxon If you dont mind DM your account information we can have a agent from the escalation team call you to look over your account and discuss other plans.