Mahmoud Elghobary

[Mahmoud Elghobary @Gh0bary]

@VirginMobileUAE you have the worst support I've ever seen, it's been week and your representatives are ignoring the conversation and just closing the the ticket over and over with no resolution. @tdrauae please take an appropriate action against this company.

[Mahmoud Elghobary @Gh0bary]

@tdrauae @etisalatUAE Thanks a lot, details have been shared

[Mahmoud Elghobary @Gh0bary]

@etisalatUAE So disappointed with your staff behavior. I was expecting a professional way of dealing with the customer. Instead your staff was very rude and unhelpful. @tdrauae please note.

[Mahmoud Elghobary @Gh0bary]

@BarcaWorldwide 🐐

[Mahmoud Elghobary @Gh0bary]

@SmilesUAE your application is the worst, tried ordering 3 times and every time money gets deducted and order doesn't get placed, your support is very bad as well

[Mahmoud Elghobary @Gh0bary]

@ShopandShip Done

[Mahmoud Elghobary @Gh0bary]

@ShopandShip my order has been delivered to your office in Japan but till the moment didn’t get any confirmation about the receipt

[Mahmoud Elghobary @Gh0bary]

@ShopandShip So if I want 2 devices, I can place 2 orders for each device and both will be shipped to me?

[Mahmoud Elghobary @Gh0bary]

@ShopandShip can I shop mobile phones from Japan to UAE?

[Mahmoud Elghobary @Gh0bary]

@AmazonHelp Really disappointing 👎

[Mahmoud Elghobary @Gh0bary]

@AmazonHelp I’ve got an email saying they’re not able to reach me while I never got any calls I’ve even provided landline number, let’s see what excuse they’re gonna come up with

[Mahmoud Elghobary @Gh0bary]

@AmazonHelp Submitted

[Mahmoud Elghobary @Gh0bary]

@AmazonHelp than a week for the people who didn’t preorder. Despite that bad experience that amazon are selling something they don’t have. The customer service are the worst, giving wrong information and being rude. 2/2

[Mahmoud Elghobary @Gh0bary]

@AmazonHelp Placed preorder on 6th, product was released on 13th but the product was never dispatched and whenever I’ve followed up I was assured that me order will deliver on time. And after 2 weeks I’m being told that there is no stock while it was available on the website for more 1/2

[Mahmoud Elghobary @Gh0bary]

@AmazonHelp 3 times been given wrong information from 3 different people and escalation officer who was supposed to help me, has rudely disconnected the chat https://t.co/5NAjIPwv3a Order # 204-7349938-5681914

[Mahmoud Elghobary @Gh0bary]

@DisneyPlus_MENA You have the worst app and worst support team ever. Been reaching your team for months with no solution 👎👎👎👎

[Mahmoud Elghobary @Gh0bary]

@ahmedel06735643 @dutweets ضيف هيئة تنظيم الاتصالات @TheUAETRA في التغريدة وبيتم اتخاذ اللازم معاهم

[Mahmoud Elghobary @Gh0bary]

@TheUAETRA @jdennelind @VirginMobileUAE Dear @TheUAETRA Please disregard my complaint since the matter has been sorted out.
Dear @VirginMobileUAE Thank you for your effective support and for taking the full responsibility for the error made and providing a generous compensation for my loss. 👍🏻

[Mahmoud Elghobary @Gh0bary]

@TheUAETRA @jdennelind I want to lodge a complaint against @VirginMobileUAE for the misleading information provided on their website and confirmed by their support for the availability of 0% installments with ENBD which has been denied by the bank and cost me additional 300 AED

[Mahmoud Elghobary @Gh0bary]

@TheUAETRA @jdennelind @VirginMobileUAE Dear @VirginMobileUAE I wasn’t asking you now if you have 0% or not, as the bank has already confirmed that point which you had no idea about it.
I need a compensation for the loss I had due to your wrong information and lack of knowledge.

[Mahmoud Elghobary @Gh0bary]

@TheUAETRA @jdennelind @VirginMobileUAE @TheUAETRA Please find the below reply and include the same to my complaint. On the right @VirginMobileUAE now saying that they don’t have 0% installments while they have confirmed the same before on the left screenshot.