Sebananda Ghosh

[Sebananda Ghosh @GhoshSeban2587]

@Goibibo @GoibiboCare, Etihad (Ref: 2603235708904) confirmed my refund was sent to you on Mar 25. Why the delay?
​Your no response stalling violates DGCA’s 14-day mandate. UTR needed NOW or I’m taking this to my 300k YT/7k IG audience.
​@MoCA_GoI @DGCAIndia #ConsumerRights

[Sebananda Ghosh @GhoshSeban2587]

@EtihadHelp @etihad I am unable to DM you,it is regarding my refund request,could you please DM me so I may provide further details?

[Sebananda Ghosh @GhoshSeban2587]

@etihad I was trying to DM you,but somehow unable to send texts, I don't know if you have blocked my account. Reaching out to know the refund status of my PNR. Could you please DM me so I can share my details

[Sebananda Ghosh @GhoshSeban2587]

@MoCA_GoI Thank you very much!

[Sebananda Ghosh @GhoshSeban2587]

@Goibibo @GoibiboCare, Etihad (Ref: 2603235708904) confirmed my refund was sent to you on Mar 25. Why the delay?
​Your no response stalling violates DGCA’s 14-day mandate. UTR needed NOW or I’m taking this to my 300k YT/7k IG audience.
​@MoCA_GoI @DGCAIndia #ConsumerRights

[Sebananda Ghosh @GhoshSeban2587]

@MoCA_GoI Thank you for responding, I have sent you the details

[Sebananda Ghosh @GhoshSeban2587]

@GoibiboCare @makemytripcare Etihad (Ref: 2603235708904) confirmed my refund was sent to you on Mar 25. Why the delay?
​Your stalling violates DGCA’s 14-day mandate. UTR needed NOW or I’m taking this to my 300k YT/7k IG audience.
​@MoCA_GoI @DGCAIndia #ConsumerRights

[Sebananda Ghosh @GhoshSeban2587]

Thank you @EtihadHelp @etihad for your email confirmation. @GoibiboSupport @goibibo how long will you be pocketing my money?Disturbing my mental peace,urgent need of the money!would you care a bit?

[Sebananda Ghosh @GhoshSeban2587]

@GoibiboSupport No more 48-hour loops. @Etihad has confirmed the refund of ₹74,437 was initiated under Waiver CW005-2026. Your 'review' of ₹808 violates DGCA CAR Section 3. I am escalating this to the Appellate Authority ([email protected]) now. Provide the UTR today. #ConsumerRights

[Sebananda Ghosh @GhoshSeban2587]

@EtihadHelp @GoibiboSupport
What the hell is happening? Who is pocketing my money? Why wouldn't you refund my 74k!!

[Sebananda Ghosh @GhoshSeban2587]

@GoibiboSupport And the loop continues. @etihad @EtihadHelp has confirmed over call that they have initiated refund however @GoibiboSupport doesn't acknowledge, keeps extending 48 hrs for update. Why is there no transparency about the status of my own money??

[Sebananda Ghosh @GhoshSeban2587]

@GoibiboSupport Although a couple of 48 hrs have flown,but sure! Lets see!

[Sebananda Ghosh @GhoshSeban2587]

@EtihadHelp @GoibiboSupport

Could you not unsee the messages and e-mails?Clearly @EtihadHelp cares to respond ,@GoibiboSupport is this your way of scamming flyers?

[Sebananda Ghosh @GhoshSeban2587]

@makemytripcare Have DM ed you all evidences

[Sebananda Ghosh @GhoshSeban2587]

@makemytripcare @GoibiboSupport there's no way to reach you! Literally pocketed Rs 74000,and not even registering my complaint!is this how you build a brand? #fraud #refund
FYI: I have all the call records too!

[Sebananda Ghosh @GhoshSeban2587]

@EtihadHelp Apparently, Etihad has not refunded to Goibibo. Hence pls check!!

[Sebananda Ghosh @GhoshSeban2587]

@GoibiboSupport

I have been trying to reach innumerable times,but you have literally blocked all ways to contact you!.Why is this FRAUD ?PNR 85Q6V2!Pls refund my money!!
No request raised, though promised!

[Sebananda Ghosh @GhoshSeban2587]

@PhilSirr @EtihadHelp @goibibo The payment was done by UPI

[Sebananda Ghosh @GhoshSeban2587]

.@EtihadHelp @EtihadAirways @goibibo Extremely disappointed. Was promised a refund of ₹75,245 due to the special waiver policy until 31st March, but only received ₹808. Please rectify this and refund the remaining balance immediately!#ConsumerRights #refundissues .check SC

[Sebananda Ghosh @GhoshSeban2587]

@goibibo @goibibosupport BLATANT FRAUD. Your system confirmed a ₹75,245 refund for my Etihad flight (Mar 10), then arbitrarily changed it to ₹808! Why are you pocketing my refund despite @Etihad’s waiver? Fix this NOW. PNR: 85Q6V2 @jagograhakjago @EtihadHelp #GoibiboFraud

[Sebananda Ghosh @GhoshSeban2587]

@PhilSirr @EtihadHelp Exactly ! @EtihadHelp kindly confirm the same!!

[Sebananda Ghosh @GhoshSeban2587]

@goibibo @goibibosupport This is blatant fraud. You showed a confirmed refund of ₹75,245 (screenshot 1), then changed it to ₹808 (screenshot 2) for my @Etihad cancellation. Why are you pocketing my refund despite Etihad's spcl waiver? @EtihadHelp @jagograhakjago #GoibiboFraud