@British_Airways My luggage has been at terminal 5C in Heathrow since Sunday, and despite the air tags inside showing the exact location, your ground crew still haven’t managed to find them. Don’t suppose anyone could help?
Continued disgraceful service from @AerLingus we are now day 17 without our luggage. Your call centre is absolutely useless. Haven’t spoken to a competent member of your staff in any department yet. Waiting for a call anytime that suits you…
TEN DAYS AND NO BAGGAGE. @AerLingus have been trying to contact you @British_Airways at LHR for over a week with no response. Inconvenience is an understatement and unfortunately apologies aren’t good enough. Dire service. I need to be contacted immediately regarding this!!!!
@AerLingus I did and was met with the most unhelpful person. SORT IT OUT. Interesting that yer story is compleeeetely different now to what I've been hearing for ELEVEN DAYS.... Absolute liars. Where exactly is an apology getting me?!
@British_Airways@AerLingus have been trying to contact @British_Airways at LHR for over a week with no response. Inconvenience is an understatement and unfortunately apologies aren’t good enough. Dire service. I need to be contacted immediately regarding this.
@British_Airways I know LHR baggage is a total sh!t show right now, but it would be appreciated if someone could at least get back to me regarding my luggage that has been in T5 for 9 days without moving. A response other than ‘check the status online’ would be useful. Help ASAP!
@British_Airways I know LHR baggage is a total sh!t show right now, but it would be appreciated if someone could at least get back to me regarding my luggage that has been in T5 for 9 days without moving. A response other than ‘check the status online’ would be useful. Help ASAP!