@British_Airways@flybe Can you please advise on when you will be supporting complaint customers that have waited since October for a response and get fobbed off everytime?
@AerLingus SEVENTEEN DAYS and still no baggage. My bag is at terminal 2 Heathrow just waiting and your people are doing absolutely F all. HELP PLEASE!!!!
@AerLingus I'm sorry I don't think you're listening. TWENTY DAYS. How much time do you possibly need??? Ye are disgusting. I'm sure if I had a blue tick beside my name it would be different though wouldn't it???? 🤔🤔🤔🤔
@AerLingus I'm sorry I don't think you're listening. TWENTY DAYS. How much time do you possibly need??? Ye are disgusting. I'm sure if I had a blue tick beside my name it would be different though wouldn't it???? 🤔🤔🤔🤔
Continued disgraceful service from @AerLingus we are now day 17 without our luggage. Your call centre is absolutely useless. Haven’t spoken to a competent member of your staff in any department yet. Waiting for a call anytime that suits you…
@AerLingus SEVENTEEN DAYS and still no baggage. My bag is at terminal 2 Heathrow just waiting and your people are doing absolutely F all. HELP PLEASE!!!!
@AerLingus This from @British_Airways . The blame game is absolutely ridiculous between the two of you. DAY TWELVE OF NO BAGS. This is exhausting. The anxiety YOU have put on us is disgusting. SORT. IT. OUT
@AerLingus Just spoke to @British_Airways who say they have one of our bags and the other is in some storage room??? Tags show they are together in T5C. We are being completely messed around. Please @AerLingus can you liaise and sort it???
@AerLingus Just spoke to @British_Airways who say they have one of our bags and the other is in some storage room??? Tags show they are together in T5C. We are being completely messed around. Please @AerLingus can you liaise and sort it???
@AerLingus I did and was met with the most unhelpful person. SORT IT OUT. Interesting that yer story is compleeeetely different now to what I've been hearing for ELEVEN DAYS.... Absolute liars. Where exactly is an apology getting me?!
@Sanderz31_ Hello Sarah, we apologise for the delay with your bag. Please send us your baggage file reference number, name, bag tag number, email address and flight details so we can check for an update. https://t.co/h3SQABGAOz
@AerLingus@British_Airways My baggage that's been missing for 11 days!! @British_Airways have them at TERMINAL 5C in Heathrow and are waiting to hear from ye to get them onto a fight to SNN but ye are all sending me in circles and no one is helping!!
@AerLingus I did and was met with the most unhelpful person. SORT IT OUT. Interesting that yer story is compleeeetely different now to what I've been hearing for ELEVEN DAYS.... Absolute liars. Where exactly is an apology getting me?!