@Zendesk my team has spent 3 weeks trying to get support from your RevOps team. Nobody is answering and our project is now at a complete standstill. How can we escalate?
🚨 Permission Slip Plus is here! 🚨
Take control of your data like never before. Opt out of data sales, delete old accounts, and keep your digital footprint in check—all with just a few taps. https://t.co/qXQVKwoz4Y
@nikillinit This is @ConsumerReports raison d’être! I'm a product manager there and we've been playing with this "talk to an expert" idea.
Starting with AI (of course) but you could imagine a more premium service that comes with X minutes of talking to experts in our labs every year.
The transition to assistant professor made me feel happy, free, confused, and lonely at the same time. I wrote a blog post about my first 100 days as a professor including things I tried that did or didn't stick
I just discovered that an op-ed I wrote in my @MovingForwardVC days made an appearance in @AnitaHill's book.
Hill is one of my heroes. My article is from 2019, her book from 2021. It's taken me years to find the reference.
We never know who our work may be shaping.
"At CR, we’re concerned about how generative AI and conversational design will influence consumer choice," writes @ginnyfahs, Director of Product R&D at CR's Innovation Lab. Read more: https://t.co/B2QWH1GYEN
Excellent article by @ginnyfahs from @ConsumerReports on how generative AI and conversational design will influence consumer choice
https://t.co/Xvle0GoVI0
This summer @dmarti & Fengyang Lin joined my team at @ConsumerReports Innovation Lab and designed a study to glimpse the scale of companies' data sharing with Facebook.
Working with over 700 consumers, we sourced & analyzed volunteers' Facebook data. Here's what we found👇
NEW @ConsumerReports study offers a rare look into the scope of Meta’s surveillance.
It goes way beyond what most may expect—Meta can know many of the websites you visit and even what you’re doing IRL.
https://t.co/yfVQrwtBUT
Facebook's "Download Your Information" does provide more info than the law requires—but it doesn't always identify the company using your personal data so that you can actually find them. (Who is “Bm 5 100tkqc nlm" and how did they get my email address?)
.@ConsumerReports analyzed Facebook data files donated by 709 volunteers to identify which companies are sharing the most data and what it means for you. @TheMarkup helped CR recruit participants. What they discovered was striking: https://t.co/pZDAjcMvJ9
"On average, each participant in the study had their data sent to Facebook by 2,230 companies," including little-known data brokers, like LiveRamp, and stores like Home Depot, Walmart, and Macy's, per new research from @ConsumerReports
The more we know about the business practices of Big Tech, the harder it will be to excuse their behavior.
New study by @ConsumerReports and @themarkup shows that thousands of companies monitor each FB user. THOUSANDS! For each of us. This is insane.
https://t.co/RBoQZHhM7G
By now, we all know that our online activity is being tracked, but do we know the scale of this surveillance? In partnership with @themarkup, we reviewed the Facebook (FB) data of 709 volunteers & found over 180k companies sent their personal data to FB. https://t.co/JoFFOHW3Vq
Look, mama, we made it to @Forbes!
Thank you @steven_aquino for chatting with @ginnyfahs from the @ConsumerReports Innovation Lab. Read the article and discover how Permission Slip enhances data privacy rights for underrepresented communities and beyond.
https://t.co/Ld5wsiLxvg
Big news today! 🚀 We’re officially launching @PermissionSlip_ now on both Android and iOS! With a tap, you can send privacy requests to companies, telling them to stop selling your personal data or to delete it entirely. Try #PermissionSlipCR now: https://t.co/IBh1R3bK81
Hub alum @ginnyfahs and @ConsumerReports released a new app, Permission Slip, that will force companies to delete your digital history for you. Read how this free app is improving user's privacy in @WashingtonPost here 👇: https://t.co/4stgTVbL05
The Data Rights Protocol makes it easier for companies to honor consumer data rights requests. CR and a consortium of partners just released a stable version of this protocol that is ready for deployment.