Travelled with @TUIUK in June amid the airline issues. Due compensation for the incredible delays and I am yet to hear anything concrete from them. Communication is non existent at this point. Super disappointing.
Our @TUIUK flight home from Tenerife to @manairport was cancelled and rescheduled to a later flight. That flight was also delayed. Instead of Manchester the flight was to @bhx_official.
@dcamerony@bhx_official@TUIUK Thanks for replying. Do you happen to have the correct email address I need to contact please? The one they have contacted on is a no reply, naturally.
@dcamerony@bhx_official How do you claim for this? I’ve tried using the delay claim form, with both flight numbers and they had sent an email saying it can’t be found! @TUIUK
Spoke too soon… the security queue is rather very long, with hidden twists and turns. Staff appear to be doing everything they can though @TUIUK@manairport
@TUIUK@Simon69491380 Why aren’t tui being more upfront about this information? Why am I having to scroll through tweets to find this out? Just do an update on your website fgs. People appreciate honesty! Stop wasting peoples’ time!
Supposed to be flying out of @manairport on Friday and dreading it! How far in advance are @TUIUK informing people of cancellations? Can any flight be affected or just certain locations?
@kellbh24 @captainblag @manairport@TUIUK I know! And I’ve waited so long for this freaking holiday! As have so many others 😩I’ve got a hotel booked at Manchester airport too! I think I need 24 hours notice to cancel that and get money back. Eurgh
@kellbh24 @manairport@TUIUK Agreed. If they cancel the flights I don’t want the whole holiday cancelling - there are flights from other airports I could book but need notice to do this. It’s a shambles