Revel Support

Official Customer Support for @_GoRevel

[Revel Support @GoRevelSupport]

@lovechabelli Please reach out to customer support if you require further assistance

[Revel Support @GoRevelSupport]

@tommiedotjpg @_GoRevel The mopeds will be recycled

[Revel Support @GoRevelSupport]

@byAnunay @_GoRevel Hi AnunayC, thank you for contacting Revel Support! Please give us a call at 855-690-9180.

[Revel Support @GoRevelSupport]

@DrakesPlumber Thanks for reaching out! Our chargers do not have in app functionality at this time. Please use the screen and payment terminal directly on the charger to initiate a charging session.

[Revel Support @GoRevelSupport]

@jslautner @_GoRevel Mopeds will not be available for public purchase. You can check out the NIU website (https://t.co/4pzQIIKwc1) if you are interested in purchasing a similar product.

[Revel Support @GoRevelSupport]

@ElonsAlien2 We don't have any promotions to provide but if you'd like to receive additional credit, you can refer your friends to Revel! Log in to the Revel app, click the menu at the top left, and select "Refer a Friend" to send your unique referral code to friends. 

More information on...

[Revel Support @GoRevelSupport]

@jkmhenry Please DM us with your account information.

[Revel Support @GoRevelSupport]

@uppereastsiteny @theeAngryBirder @_GoRevel Hi there, thanks for reaching out! Please contact [email protected] for further assistance.

[Revel Support @GoRevelSupport]

@bri25429361 @_GoRevel Please send us a DM with the name and email address on your account.

[Revel Support @GoRevelSupport]

@BadHoboken @JerseyCity @_GoRevel @bikejc Hello Bad,

Thank you for reporting this to us. We'll send someone from our Operations team out to take care of it.

You can also use our community reporting tool to report any riders or illegally parked vehicles that violate our terms of service. Each report will be reviewed ...

[Revel Support @GoRevelSupport]

@jcn Thank you for reporting this to us. We'll send someone from our Operations team out to take care of it.

[Revel Support @GoRevelSupport]

@NycGodmother @_GoRevel @KeithPowersNYC @MarkLevineNYC @nycpa @galeabrewer @NYCCouncil We will try and locate the moped you reported given the information you've provided.

[Revel Support @GoRevelSupport]

@NycGodmother @_GoRevel @KeithPowersNYC @MarkLevineNYC @nycpa @galeabrewer @NYCCouncil can you provide the city for the address you provided?

[Revel Support @GoRevelSupport]

@NycGodmother @_GoRevel @ImpunityCity @GershKuntzman @galeabrewer @NYCCouncil @nyc_evsa @StreetsblogNYC @NYPD20Pct @NYC_DOT @enforcelawsNYC @AFineBlogger @NYCMayorsOffice @RudeScooter Hi there, Revel Support here. Thanks for reaching out and reporting this to us! We'll send a member of our operations team out immediately to take care of this.

[Revel Support @GoRevelSupport]

@HildaBikes @nyctaxi Thank you for bringing this to our attention. Our team will look into this report and ensure appropriate action is taken so this behavior does not continue.

[Revel Support @GoRevelSupport]

@lmcarter621 Thank you for reporting the second moped! At this time it appears these mopeds may have been moved. For any future reports, you can also use our community reporting tool: https://t.co/nuhkj3HCgh.

[Revel Support @GoRevelSupport]

@lmcarter621 Please feel free to DM us with the location.

[Revel Support @GoRevelSupport]

@lmcarter621 Thanks for reporting this! Can you confirm the address of the moped?

[Revel Support @GoRevelSupport]

@dontlookmeup2 @_GoRevel Please reach out to Customer Support at 1855-690-9180.

[Revel Support @GoRevelSupport]

@dontlookmeup2 @_GoRevel Please reach out to Customer Support for further assistance.