Goldmoney Support

Have questions about @Goldmoney? Need support? Let us know! We are here to help weekdays 9am-6pm (ET)

[Goldmoney Support @GoldmoneyHelp]

Have questions about @Goldmoney? Need support? Send us a DM! We are here to help. #Goldmoney

[Goldmoney Support @GoldmoneyHelp]

@gmonmouth1 @SteelmarkV @Goldmoney Dear Geoffrey,

Hello, and thank you for your message. 

If you can please email us at [email protected] we can assist you further. 

Kind Regards, 

Goldmoney Relationship Management

[Goldmoney Support @GoldmoneyHelp]

Have questions about @Goldmoney? Need support? Send us a DM! We are here to help. #Goldmoney

[Goldmoney Support @GoldmoneyHelp]

@AlgoTiger @Goldmoney Hello, I ask that you please check your Holding inbox. Thank you.

[Goldmoney Support @GoldmoneyHelp]

@AlgoTiger @Goldmoney For confidentiality purposes I do not want to post anything specific here in my reply. Would you possibly be able to send a message through your Holding which indicates that we have corresponded via Twitter? I will then respond to you directly through your Holding.

[Goldmoney Support @GoldmoneyHelp]

@AlgoTiger @Goldmoney Hello, and thank you for your inquiry.
If you can please email us at [email protected] we can assist you further.

Kind Regards,
Goldmoney Relationship Management

[Goldmoney Support @GoldmoneyHelp]

@GiveALittleBit3 Hello,
Please DM us with your email address and ticket number and we can look into the issue further.

[Goldmoney Support @GoldmoneyHelp]

@Deepakbaliarsi4
Hi Deepak,
How may we be of assistance?

[Goldmoney Support @GoldmoneyHelp]

@kiwibuenosaires
Please DM us and we will look into this issue further.

[Goldmoney Support @GoldmoneyHelp]

@kiwibuenosaires
Please DM us with your ticket number and we can look into the issue further.

[Goldmoney Support @GoldmoneyHelp]

@kiwibuenosaires
Hi Raymond,
Please send us an email at [email protected] and the appropriate department will be able to assist you.

[Goldmoney Support @GoldmoneyHelp]

@Goldmatters_
Hi Helena,
I believe you have been in contact with our Relationship Management team as recently as yesterday.
Please contact them directly if you have any questions.

[Goldmoney Support @GoldmoneyHelp]

@quietpromise
Hi there,
Please DM us with your Holding number, or email address and we will look into this issue further for you.

[Goldmoney Support @GoldmoneyHelp]

@purplesparrow4
Thank you for letting us know.

[Goldmoney Support @GoldmoneyHelp]

@purplesparrow4
Please DM us with your Holding number and we can look into this further.

[Goldmoney Support @GoldmoneyHelp]

@KBStudiousa
Hi there,
All clients were notified via email about the change in fee structure in November 2019. All clients had the ability to withdraw their funds at that point if they did not like the change in fee structure.
Please DM us with any questions you may have.

[Goldmoney Support @GoldmoneyHelp]

@LukasTeijema
Hi Lukas, you can add funds via wire transfer from the Netherlands. You will need to add your banking information to the Holding first, and then the option to add funds via bank wire will be available to you.

[Goldmoney Support @GoldmoneyHelp]

@dcit82
Our spread increases the more volatile the market is. If the market were stabler, than our spread would be smaller.

[Goldmoney Support @GoldmoneyHelp]

@dcit82
I'm not sure I understand your question.
Can you please clarify it?

[Goldmoney Support @GoldmoneyHelp]

@EddyLaTchatche Hi Eddy,
Please DM us with your email address and we will look into the issue further for you.