Guillaume Golsong

Frenchman born in DC, raised in London, living in SF - Product @airbnb - Tweets auto archived with @withjumbo

[Guillaume Golsong @Golsong]

@flySFO @united UA2620 MCO - SFO delayed due to wind at SFO. You’d think by now SFO would figure out how to: a) read a wind forecast, and b) prepare for high wind runway configuration *ahead of time* to mitigate delays. What a joke.

[Guillaume Golsong @Golsong]

@TuroSupport @turo I messaged you

[Guillaume Golsong @Golsong]

@turo what a joke of a company. host cancels car same day, no other options available. All normal car rental companies sold out. No way for me to talk to someone, and unresponsive chatbot. Zero help offered. Wish I hadn’t skipped the rental counter.

[Brian Chesky @bchesky]

We’ve made 460 upgrades in the past 3 years. Today we’re launching 75 more 🔈

[Brian Chesky @bchesky]

We’ve made it easier and more fun to plan group trips 🔊

[Brian Chesky @bchesky]

We're doing 4 things to improve the quality of Airbnbs and help you understand what you're going to get:

1. It’s hard to distinguish between good Airbnbs and the best of the best—now you can. Starting in May, you'll see the percentile rank for every home in the top 25%, and the top 1% get a 🏆

[Brian Chesky @bchesky]

Airbnb 2023 Winter Release

(sound on🔈)

[Brian Chesky @bchesky]

In May, I asked you how we can improve Airbnb. Here’s an update on 5 of your top suggestions

[Guillaume Golsong @Golsong]

@VerizonSupport DM sent

[Guillaume Golsong @Golsong]

@VerizonSupport I just transferred my cell service to you from ATT. Did the switch on the phone with you agent. It’s been over 30min and my phone is still without service, so I can’t even call support. What do I do? Not a great start.

[Guillaume Golsong @Golsong]

@levelhomeinc I am locked out of my house because of your stupid battery state of charge reporting. 2 days ago Level app said battery healthy. I tried to unlock this morning, the lock jammed and app now reads critically low battery. WTF?!

[Guillaume Golsong @Golsong]

@ozskier ❤️

[Guillaume Golsong @Golsong]

@PGE4Me over 12 hours since power went out on our street due to tree on line. 19 homes affected, multiple with families/young children…your call staff don’t have an ETA for repair crew. When will you send a crew?

[Guillaume Golsong @Golsong]

@ATTHelp technician is a no show to service appointment. 3 days without internet now and no ability to talk to a person about what is going on. Fix this!

[Guillaume Golsong @Golsong]

@lordparry Great to hear. We were big fans of the original series, have yet to start this new season.

[Guillaume Golsong @Golsong]

@outsidemagazine do you own BikeReg? If yes, please fix it…trying to register for @grinduro_ and every page is breaking

[Guillaume Golsong @Golsong]

@musa Incredible

[Guillaume Golsong @Golsong]

@detailapp @pveugen This is getting better and better with every release! 🚀