@simoncoveney could you also advise why it was necessary to shut the passport office for 5 months only to now be faced with a backlog of 90,000 applicants? Why was this allowed to happen when all other sectors worked from home or in the workplace with reduced staff?
@simoncoveney despite applying for my sons passport in April and being told by a supervisor that I’d have his passport by July 20th, can you tell me why the staff in the passport office are now laughing down the phone at me telling me my family won’t be making our flight?