Gail Promponas

[Gail Promponas @Gpromp]

@MrsRoyKeaneo I missed it by 1 generation damn it

[Gail Promponas @Gpromp]

@kmbwese @DIRECTVhelp @directtvhelp Been in the queue for over 2 hours.
Been saying 30 seconds for the last 5 minutes!!!

[Gail Promponas @Gpromp]

@DIRECTVhelp @directtvhelp Already deleted the app and redownloaded - same issue.
Love sitting on hold for 2 hours

[Gail Promponas @Gpromp]

@TheCboneZone @DIRECTVhelp Me too! Been on hold for 70 minutes with a recorded update saying it will take another 45 mins.

[Gail Promponas @Gpromp]

@kkkkkrissy @potterybarn After 60 days of the same - no one ever updated or called back -EVER- only to have to reorder pieces and they charged me “shipping” again!!!!

[Gail Promponas @Gpromp]

@potterybarn Your Customer Service “manager” Solange hung up on me. That was incredibly helpful

[Gail Promponas @Gpromp]

@potterybarn another “escalated” supervisor call to locate my dining set ordered in June. 4th day on hold for over an hour. Different day a different story - Buyer beware

[Gail Promponas @Gpromp]

@potterybarn

[Gail Promponas @Gpromp]

@potterybarn spending the last 90 minutes trying to find the order I placed on 6/2. Your customer service team can’t find items paid in full. This is appalling

[Gail Promponas @Gpromp]

@SamsungSupport It’s a 75 inch tv mounted on the wall. I have already spent 2 hours on the phone trying to resolve this issue - Google white spots on Samsung TVs. Only to get rerouted to Angie’s list. Seriously. I have given you my phone number. Look up all this info.

[Gail Promponas @Gpromp]

Seriously @SamsungSupport - Angie’s List is who you direct me to for repair. @SamsungTV customer support sucks!

[Gail Promponas @Gpromp]

@SamsungSupport TV developed white spot - googled it - very common problem. Not so common- anyone to repair it. 3 hours on the phone with Samsung support working on repair!!! Buyer beware

[Gail Promponas @Gpromp]

@SamsungSupport UN75h6300

[Gail Promponas @Gpromp]

@SamsungSupport I don’t have 2 more hours to give you to repair a tv that you are aware of the problem - white spots

[Samsung Care US @SamsungCareUS]

@Gpromp Regrettably, we're unable to make or receive calls through this channel. If you'd like to get assistance over the phone, please contact our support line. Support's phone number is 1-800-SAMSUNG (1-800-726-7864), available from 8 AM - 12 AM EST, 7 days a week. ^Anny

[Gail Promponas @Gpromp]

@SamsungSupport After 2 hours on the phone, I didn’t get one.

[Gail Promponas @Gpromp]

@SamsungSupport TV developed white spot - googled it - very common problem. Not so common- anyone to repair it. 3 hours on the phone with Samsung support working on repair!!! Buyer beware

[Gail Promponas @Gpromp]

@wehandleyourbiz @ticketsalescom @FTC Great idea!!

[Gail Promponas @Gpromp]

@ticketsalescom Please help!!!
Been trying since 9/2 to get my tickets - on hold and no help

[Gail Promponas @Gpromp]

@ticketsalescom Can you please help with my ticket order? It’s 8:24 and still no tickets. 4 hours on hold