Graeme White

Qualified Architectural Ironmonger and Doorset provider with over 20 years experience. I can offer a single source solution for doorset and ironmongery packages

[Graeme White @GraemeWhite80]

@Dmarkyatefc Ollie United ressies would be for playing the Lions side on 24th August if still available?

[Graeme White @GraemeWhite80]

@OllieUnitedFC 💜

[Graeme White @GraemeWhite80]

@virginmedia No that was regarding Media and this is regarding Mobile. At least you’re consistent

[Graeme White @GraemeWhite80]

@virginmedia me again. I’m now having issues with my mobile phone package and can’t seem to get hold of anyone senior to sort it out. Can you direct message me an email address please? Thanks

[Graeme White @GraemeWhite80]

@virginmedia I have now finally had a reply

[Graeme White @GraemeWhite80]

@virginmedia absolutely shocking service trying to move my services to a new property!! Wasted over 2 hours on the phone trying to sort it. Logged a complaint so will see if I’m a valued customer or not…

[Graeme White @GraemeWhite80]

@virginmedia Another week and still nothing… not that I’m surprised

[Graeme White @GraemeWhite80]

@virginmedia Still nothing… 🤣🤣🤣

[Graeme White @GraemeWhite80]

@virginmedia I won’t hold my breath

[Graeme White @GraemeWhite80]

@virginmedia Still nothing… 🤣🤣🤣🤣🤣

[Graeme White @GraemeWhite80]

@virginmedia Did you mean next Monday as nobody has contacted me today 🙄

[Graeme White @GraemeWhite80]

@virginmedia Exactly my point. Why did I get an email saying the complaint had been closed down?? Bloody clueless

[Graeme White @GraemeWhite80]

@virginmedia Great response considering I haven’t spoken to anyone about my complaint at Virgin Media! Swept under the carpet… nice one 👌🏼
#poorcustomerservice #expected

[Graeme White @GraemeWhite80]

@virginmedia Well I just tried calling to cancel my installation as I’ve decided to go elsewhere and guess what… got put on hold for 15 mins and still got nowhere 🤣 #Useless #couldnotmakeitup

[Graeme White @GraemeWhite80]

@virginmedia Doubt it

[Graeme White @GraemeWhite80]

@virginmedia what a complete joke! The agent I got through to hadn't looked at the notes on my account and it doesn't give an option to input my social media name!!! Great system you have at Virgin Media, no wonder nothing gets done properly...

[Graeme White @GraemeWhite80]

@virginmedia 5pm

[Graeme White @GraemeWhite80]

@virginmedia Yes I should be

[Graeme White @GraemeWhite80]

@virginmedia As I’m sure you can appreciate, I’ve wasted enough time and energy trying to resolve my issue so the very least Virgin could do is ring me and go through my complaint. I simply don’t have the energy to go through an online system

[Graeme White @GraemeWhite80]

@virginmedia So as you can see my experience has been truly disastrous and nobody at Virgin seems bothered

[Graeme White @GraemeWhite80]

@virginmedia I tried ringing to change my services earlier in the year but got an automated message to say you were prioritising vulnerable people due to covid so I was stuck paying the highly inflated price