A balanced and thoughful take on the CRT culture war from RDI advisor @anneapplebaum. The health of our democracy depends on citizens who "keep looking at books, history, society, and politics from different points of view."
Today is my pointers-day: 👇👇👇 > If we'd all use #sdlogic, #circulareconomy, or #biomimicry thinking, no one would mix this up for "productivity" ...
Minimise the risks of implementing a new CRM/CX system by changing how you manage change, says @GrahamHill. https://t.co/UJaYoD1Wty #custexp#changemanagement
The approach to change works best if based upon sequential phases. That’s how you minimise the risks of implementing a new #CRM / #CX system. says @GrahamHill#custexp#changemanagement@Mycustomer
https://t.co/Jk9wPZYNcF
Minimise the risks of implementing a new CRM/CX system by changing how you manage change, says @GrahamHill. https://t.co/UJaYoD1Wty #custexp#changemanagement
@GrahamHill I have created this tool as a community give back. A contribution to the marketers entrepreneurs and managers sharing with me the path so far. This canvas simplifies the fundamental of a digital marketing strategy: https://t.co/LSFlXFrFTN
@MissIG_Geek @tim2040 @PaulbernalUK Another good read. I read it a few years ago. You might like Haidt’s Heterodox Academy (https://t.co/2WDTct3qjV) set up to get people with different views talking to each other. I am not sure you would like his ‘The Coddling of the American Mind (https://t.co/7YPYbWUkA8)
@MissIG_Geek @tim2040 @PaulbernalUK Michael Sandel on ‘The Tyranny of Merit’ https://t.co/Ri968lAAFB
Read it after you have read ‘Justice’ https://t.co/djGiI1sG0Z and ‘What Money Can’t Buy: The Moral Limits of Markets’ https://t.co/S0gBnOiRKn
@simonlporter @_HelenDale on why firms should stop trying to act as through employees are part of its big, happy family… Learning from Roman Libertas https://t.co/2znGiLZITI
@jeffsussna @gordonr Unfortunately, Grönroos recent papers, in particular his recent papers on Customer Dominant Logic is more hair-splitting than a coherent criticism of #sdlogic
@prem_k @jeffsussna @claptonline Hi Prem. What is interesting is how services become more like products at the same time as products try to become more like services. Albeit for different economic reasons. #servitisation#productisation