Greg Mears

Random thoughts, visions (or hallucinations) often about EMS...

[Greg Mears @GregMears]

@AmericanAir That would be much appreciated with a contact number to speak with someone.

[Greg Mears @GregMears]

@AmericanAir I am sitting in the Admirals Club now who, not surprisingly has no access to customer service. What's up? Is this really how you want to be seen/viewed, especially to your top tier customers?

[Greg Mears @GregMears]

@AmericanAir When I call generically, you hang up on me because I don't have an extension). You offer a few thousand miles in consolation but that was not my purpose. I called the ExecPlatinum desk, but turns out, they don't have a # or ability to access cust service either.

[Greg Mears @GregMears]

@AmericanAir Tried to generate a discussion on why 5 out of 6 trips resulted in a significant delay or cancellation that was AA caused (I admit one of the 5 was weather). End point is you call but I can't call you back (you don't provide a number.

[Greg Mears @GregMears]

@AmericanAir Sorry to do this but I have spent 3 weeks trying to get a response to recurrent service and customer service related issues. Personally over 2.5 million miles on AA so we are in a "bad marriage"?

[Greg Mears @GregMears]

Our Chief Technology Officer Ronnie Thomson discussed how to create a more integrated system and better manage data : https://t.co/0CvfEp5BlV

[Greg Mears @GregMears]

https://t.co/DAsAeKG8tp

[Greg Mears @GregMears]

We asked Greg Mears, our Medical Director at ZOLL, for some advice on managing clinical data--check it out ! https://t.co/tFkO2W27JT

[Greg Mears @GregMears]

Documentation can be a pain but it's important. Tim Nowak wrote a nice article on why EMS Narratives matter : https://t.co/0xaxsMbRR1

[Greg Mears @GregMears]

Have you registered for ZOLL SUMMIT 2019? Time is running out to get our lowest registration price for our largest educational event of the year . https://t.co/7Se9ZMdrfM

[Greg Mears @GregMears]

Mnemonics aren't just for students--they can help educators too ! https://t.co/oDGTU4r0o8

[Greg Mears @GregMears]

Great article by Ben Barnett on how to improve your data and reporting capabilities ! https://t.co/yGF6zYv4Nn

[Greg Mears @GregMears]

A nice summary of all the great technology that was released this past year ! https://t.co/siPjijhfiX

[Greg Mears @GregMears]

As an industry we need to join together to provide necessary support systems for PTSD and work to reduce this number in 2019 . https://t.co/XwHMZlzBX0

[Greg Mears @GregMears]

Small gestures and simple conversations can make a huge difference to a patient . https://t.co/5IzE2MidvA

[Greg Mears @GregMears]

Pretty cool to see @ZOLL recognized by the @AHA for Workplace Health Achievement . https://t.co/PrQPW6Zyy6

[Greg Mears @GregMears]

It's almost the end of the year! Take a look at some 2018 highlights in EMS . https://t.co/vVk1e8zHvg

[Greg Mears @GregMears]

We're so excited to have Chief Rader speaking at Summit 2019 ! https://t.co/OuAKn76GCR

[Greg Mears @GregMears]

Pretty cool what we're able to do with something as small as a watch ! https://t.co/GMgW57viPC

[Greg Mears @GregMears]

Armored ambulance - great idea or waste of money ? https://t.co/yQEvwg9cuO