@AvantiWestCoast Is there anything you can do about the freezing draft we're sitting in on your 10:34 GLW-EUS? Asked your train manager. Nothing happened. Thx
@AvantiWestCoast@AvantiWestCoast I guess it's a good sign that you're selling tickets from Glasgow Central to Euston for Tuesday 17th? Hope so. I've just bought one.
@AvantiWestCoast@monasiddiqui7 We've reached Preston on your EUS-GLC late-running 13.30 service and guess what? Yip, no catering for the rest of the trip. Your feedback doesn't make any difference.
@AvantiWestCoast@monasiddiqui7 I make this trip weekly and, despite you 'feeding it back', nothing changes. Surely, if/when all else fails, you can provide bottled water at the very least? Perhaps suggest that when you're 'feeding back'. Cheers
@AvantiWestCoast what's happening? 12:30 you email to say you've cancelled the 14:30 EUS-GLC. 14:19 you email to say you've reinstated it. 14:21 you email to say you've cancelled it again. You guys are a right laugh #chaos
@theadeofspades@AvantiWestCoast They've just announced that there'll be no hot drinks on the 1530 Euston to Glasgow too. A regular feature on this service, sadly.
@technicslover@ErinGrieve17@ScotRail This seems to be happening more frequently lately. Unfortunately, they get paid regardless of the service they deliver and we're left to tolerate it.