Due to a minor deployment incident, some incoming Gruveo calls were not recorded in Call Log between 12:49 and 5:38 pm UTC on March 23 and between 7:51 and 8:40 am UTC on March 24. We apologize for any inconvenience.
We're happy to partner with SiteKiosk to bring real-time, human support to public self-service kiosks!
The seamless integration is a big win for organizations looking to make their support operations truly face-to-face and personal.
Case study: https://t.co/8JxKJ6Xqoa
User availability status comes to Gruveo! 🚀 Set your availability to online 🟢, away 🟡, or offline 🔴 to control how you want to be notified of incoming calls. Check out our blog for more: https://t.co/BYACwNxIjG #easyvideocalls#magiccalllink
Your IP address is now safe across all of your Gruveo conversations. By additionally relaying all one-on-one calls through our TURN servers, we have closed the gap for IP discoverability on Gruveo. Here's how it's a net positive for all Gruveo users: https://t.co/x3uT9i3bH3
Over this weekend, Gruveo call recordings didn't work due to a deployment issue. The problem has now been fixed and we have updated our internal protocols to prevent such issues from happening again. Please accept our sincere apologies.
Due to a deployment incident, call recording was not available from about 1:45 to about 4:45 PM UTC today. This has now been fixed and we apologize for the disruption.
Gruveo has experienced a deployment incident due to which permanent link calls were not connecting from about 9:35 to about 10:55 AM UTC today. The incident has now been fixed. We apologize for the disruption.
Introducing new Gruveo features! Enjoy the "Follow my screen" recording layout, caller blocking by IP address, redirection to a custom URL after the call, and more. https://t.co/3xlL5vkkkU
You can now choose for how long you want your unanswered calls to ring, as well as set a custom prompt for leaving a message. #NewFeatures https://t.co/QX8i3E3w7S
We will be performing scheduled infrastructure maintenance between 5:30 and 6:30 AM GMT this Sunday, November 28. No major service disruptions are expected but we apologize for any possible turbulence regardless.
We are performing unscheduled critical infrastructure maintenance, during which Gruveo availability may be affected. We apologize for any possible inconvenience and will be reporting on the maintenance progress here.