Caution to anyone considering a new Mazda: my 2024 CX-50 has been stuck in a repair shop since November because critical OEM Mazda safety parts are backordered for months.
My insurer’s (@Progressive) position is to wait indefinitely unless the parts are discontinued.
No loaner, no alternatives — just “wait.”
I wouldn’t have bought this vehicle if I’d known parts delays could take it off the road this long.
@MazdaUSA@progressive #Mazda #progressive
My nearly new 2024 Mazda CX-50 has been sitting in a body shop since Nov 18 waiting months for Mazda OEM safety parts (airbag control module + core support).
@Progressive says the only option is to wait indefinitely.
Mazda emails promote courtesy vehicles at my selling dealer — yet I’ve been offered no loaner, no rental, no alternatives.
Buyers deserve better.
@MazdaUSA@Progressive@BommaritoMazdaP
I never rant on here but I feel like I am being punk’d. @progressive is the absolute WORST insurance company I have ever dealt with. Two days in a row the inspector did not show up or call. After multiple calls, I was told my appointment was canceled as my claim needed to be investigated, lol.
A claim for hail damage when we had 5 TORNADOS that day and golfball sized hail. Everyone has damage. Watch the news. Investigation complete. Nope, I was then contacted by a “Special Investigation Agent”😂😂 and told I have to wait 6 WEEKS before they will even look at my car. 6 WEEKS! Worst company ever. #Scam #progressive
I am thankful for all of you, and I hope you have a blessed day with friends & family. Please be safe! If you go shopping Thank the workers for being there. Happy Thanksgiving!! 💙 🦃 🍽