Guild Consulting

We create simple, scalable business systems for SMEs. Our clients feel more in control of their business: more organised; better informed; and more decisive.

[Guild Consulting @GuildConsulting]

Envision future business
Model future business
Model future operations
Make #OperatingModel real
Realise future business
Repeat

[Guild Consulting @GuildConsulting]

@allenholub Architecture is the governance of design.

[Guild Consulting @GuildConsulting]

@OperatingModels In some cases, #Agile appears to be an approach to working for someone who doesn’t really know what they want until they see it ... or they run out of time or money?!

[Guild Consulting @GuildConsulting]

Are humans rational actors? Or are they quixotic creatures; sometimes foolish, sometimes astute; variously afraid, over-confident, altruistic and self-centred.

[Guild Consulting @GuildConsulting]

To borrow from the aphorism about models that is generally attributed to the statistician George Box: All recorded history is wrong, but some is useful.

[Guild Consulting @GuildConsulting]

Is #Agile simply an approach to working for someone who doesn’t really know what they want until they see it ... or they run out of time or money?!

[Guild Consulting @GuildConsulting]

How well does your operating model support your business model? How well does your business model support your market model?
How well does any of your models simulate the reality of current or future operations, business or markets?

[Guild Consulting @GuildConsulting]

@bpmfocus @joelbaileyuk Absolutely, Derek. People want (desired) outcomes. And they’re minded to buy goods, services and information that help realise these. I think Joel’s point is that ‘product’ is inherently producer-centric, not customer-centric.

[Guild Consulting @GuildConsulting]

Do your HR colleagues talk about ‘the business’ as though it’s some separate entity?
No, I don’t imagine they do.
So why do so many people in IT do it? What’s with the ‘them and us’ attitude?
#OneCompany

[Guild Consulting @GuildConsulting]

Have you ever attempted a jigsaw puzzle without sight of the picture on the lid?
Is this a metaphor for your project, #transformation programme or M&A?
How much does it matter if some areas of the ‘picture’ are fuzzy or invisible?
How interconnected are the pieces?

[Guild Consulting @GuildConsulting]

A single point of failure? A critical hardware component that seemingly wasn’t monitored for signs of performance degradation? In one of the most important financial systems in Europe? Interesting response from #Visa https://t.co/FCQ09L6cXb

[Visa UK @VisaUK]

We have resolved a technical issue that impacted some consumers across Europe. Visa account holders can now use Visa for any of their purchases and at ATMs. We apologise to all our partners & especially to Visa cardholders who were affected. https://t.co/UNLaJHixV7

[Guild Consulting @GuildConsulting]

How well can you describe your markets, business and operations?
How well can your colleagues?
Would greater clarity and consensus help?
#BizArch

[Guild Consulting @GuildConsulting]

How well do you know how the following interrelate: goals, problems, propositions, agreements, products, services, functions, processes, policies, controls, MI, data, software, hardware, property, IP, cash, ...?
#BizArch #EntArch

[Guild Consulting @GuildConsulting]

How well do you understand how your company generates awareness, interest, desire, commitment, expectations, experiences, satisfaction and goodwill?
#BizArch

[Guild Consulting @GuildConsulting]

A trading name or trademark is merely an identifying label for a brand. When trying to improve a brand, changing the label only changes the label.

[Guild Consulting @GuildConsulting]

Your company doesn’t own it’s #brand any more than it owns what people think and feel about it.

[Guild Consulting @GuildConsulting]

Your company’s #brand exists in the collective minds of everyone who has ever been affected by it.

[Guild Consulting @GuildConsulting]

Generating goodwill should be the goal of every business enterprise. Goodwill is insurance against (occasional) mistakes. How much insurance does your company need?

[Guild Consulting @GuildConsulting]

What problems does your company solve?
For whom?
How well?

[Guild Consulting @GuildConsulting]

People have goals;
Goals create problems;
Propositions target problems;
Solutions solve problems;
Companies supply solutions;
Companies ARE solutions;
Companies solve problems ...
... helping people achieve goals.