Andrew Campbell

Op models, biz models, strategy to ops, biz arch, org design. Course at blog at book at

[Andrew Campbell @OperatingModels]

@guspower Gus, it was a motto for Michael and me ... for our little organization ... which grew to 7 people at one point. It is also, pretty much the life of an academic. One of the core implications was that we did our own research and our own consulting - so no research assistants.

[Andrew Campbell @OperatingModels]

A moto in 1987 when I left the faculty of London Business School to set up the Ashridge strategy centre with Michael Goold was "no bosses and no subordinates"

[Gus Power @guspower]

it's ok to not want to manage other people

and

it's ok to not want to be managed by other people

[ACROSS & AHEAD @acrossandahead]

Another valuable resource for #businessarchitecture practitioners: “Operating Model Canvas – Aligning Operations and Organization with Strategy” by @OperatingModels, Mikel Gutierrez, and @marklancelott.
https://t.co/B4KhBpM91B #bizarchbookshelf #bizarch

[Andrew Campbell @OperatingModels]

@marksmalley @gareth824 @madgreek65 Thanks for the plug Mark.

[Andrew Campbell @OperatingModels]

@gareth824 @madgreek65 Gareth, I am author of Operating Model Canvas - a framework like the Business Model Canvas but focused on operating models https://t.co/UDzlkBRbyi

[Andrew Campbell @OperatingModels]

I am beginning to realize that clarity about who your customer is, even when you are working in a department inside a large organization, helps you work much better ... and is often a non trivial question. Look at your job description. Does it identify your internal customers?

[Andrew Campbell @OperatingModels]

@dwindersdever @Michael_Balle Interesting thread. Lean is a strategy for achieving operational excellence. It is not a business strategy. To have a business, first you need to choose a customer, then you need to decide what to offer that customer, then what work you will do, then you can use lean.

[Andrew Campbell @OperatingModels]

Just donated to my nephew Oscar’s Marathon in aid of cancer research and in memory of my sister Harriet who is not longer with us https://t.co/LrfDxaW8IK

[Andrew Campbell @OperatingModels]

Just posted a blog on operating model design in the age of agility. Are these two concepts compatible? https://t.co/y1Ic9q45Gn

[Andrew Campbell @OperatingModels]

@rescue_kitty @SamiNetApp Your website does not work - at least not from the UK

[Andrew Campbell @OperatingModels]

@SamiNetApp I am in the UK. I am about to do some work for SABIC and understand that you did something similar. So would like to talk about how I might best work with them. Will try calling Monday

[Andrew Campbell @OperatingModels]

@AnnieDuke @koenfucius Hi Annie. Just read the Strategy & Business interview. I am ordering your book. Have you read mine - "Think Again" with Sydney Finkelstein? We categorized the causes of bias and attempted to identify when trusting your gut is OK.

[Andrew Campbell @OperatingModels]

Spent two half days with a group of ITSMf members - that is service management people - discussing operating models. Very impressed with their interest in and grasp of the Operating Model Canvas.

[Andrew Campbell @OperatingModels]

@chriscfox @changedesigns But still first listed on Google!

[Andrew Campbell @OperatingModels]

@chriscfox @changedesigns Chris, I have only just seen this thread (must have been enjoying myself too much!). My guess is that it is about the example you provide. Maybe students have been asked to do a business model canvas for Uber and your article was coming up in search. But, thanks anyway.

[Andrew Campbell @OperatingModels]

Jeffries, All organizations carry deadwood/non-value adding activities, which is why "lean" has been so successful. Happy to explain why this happens, but it is a particular problem in HQ, and it is not just dead wood, it is also poisonous wood.

[Jeffries Blue @WayOfMaverick]

@OperatingModels I've often wondered .... if you've been carrying 'deadwood'/non-value adding resources for all this time ... what have you been doing?

[Andrew Campbell @OperatingModels]

@M_n_A_integr8sp I have had a similar experience with my own business school.

[Andrew Campbell @OperatingModels]

As companies look for cost savings, a good place to start is with headquarters. Cost cutting here can often stimulate savings in many other places. So review the design of your headquarters https://t.co/wR6x27Urlt

[Andrew Campbell @OperatingModels]

@madgreek65 Mike, I recommend myself. I am author of Operating Model Canvas https://t.co/UDzlkBRbyi. A core tool in this book is called "Value chain mapping" I could talk to you about how this tool works and how it helps with both operating model design and organisation design