Chris Fox

I help leaders develop and execute evidence-based future-oriented #BusinessStrategy. Founder @StratNav

[Chris Fox @chriscfox]

Don't make #businessStrategy something else you do.

Make #strategy the way you do things.

[Chris Fox @chriscfox]

Strategy does not fail because it lacks a storage location. It fails when the workflow dies after the plan is written.

StratNav is not just a place to store your strategy. It is a workflow for keeping strategy alive.

#strategy #stratTech

[Chris Fox @chriscfox]

Whenever someone tells me they have the answer to a problem, I challenge them to write it down.

Not 30 pages. One page is often enough.

If you can't explain it clearly on paper, do you really understand it? And how will anyone else? #strategy #businessStrategy

[Chris Fox @chriscfox]

I sign off every work email the same way. Every time.

Yet Google?s AI keeps suggesting a different sign-off.

Is it optimising for ?professional average? over personal pattern? Or has it quietly decided my actual voice is statistically inconvenient?

What do you think?

[Chris Fox @chriscfox]

My strategy bookshelf page was briefly down, but it?s back up now.

If you?re looking for thoughtful books on strategy, decision-making, and business leadership, you can browse some of my recommendations here:

https://t.co/yYrmBPxYO5

#strategy #businessStrategy

[Chris Fox @chriscfox]

One of many problems with using Microsoft PowerPoint for strategy is that you end up with numbers in your deck and no way to find out who put them there!

[Chris Fox @chriscfox]

Cold call. First question. "Are you running a business?" There really should be laws against this.

[Chris Fox @chriscfox]

So true.

[Chris Fox @chriscfox]

Finally tried OpenAI Codex in the CLI this morning after wondering what all the fuss was about.

Wow. Total game changer for software development.

I added two new features to @StratNav almost immediately. The feedback loop feels ridiculous.

[Chris Fox @chriscfox]

Someone posted a real Monet and claimed it was AI-generated. People rushed to call it fake, soulless, and inferior.

They weren't judging the art. They were judging its supposed origin.

At what point does bias against AI become just another form of prejudice?

[Chris Fox @chriscfox]

One of the strangest customer experience failures:

A company asks for feedback.
You care enough to give it.
They call you personally.
Then every question is multiple-choice, with no way to share the one thing that would actually improve the service.

Measuring isn't learning.

[Chris Fox @chriscfox]

Driving home from a client offsite, I used ChatGPT voice mode as a live debrief—unloading thoughts, testing ideas, and capturing insights while they were fresh.

The commute became part of the consulting process.

#strategy #businessStrategy

[Chris Fox @chriscfox]

This is why establishing clear accountabilities matters: https://t.co/q4r848HmqA

If you don’t you risk everybody assuming someone else will do it, and then it doesn’t get done.

If in doubt, use a RASCI matrix.

[Chris Fox @chriscfox]

Nothing says "we value your business" quite like an auto-dialler calling me and then leaving me hanging while it searches for an available salesperson.

If that's your customer experience before I've bought anything, I'm not interested.

#strategy #businessStrategy

[Chris Fox @chriscfox]

My @wisprflow trial ended yesterday and so I signed up for a year. It's been glitching ever since. Do I need to ask for my money back?

[Chris Fox @chriscfox]

My Whisper Flow free trial was excellent.

The day I subscribed, transcription quality seemed to drop noticeably.

Coincidence? Confirmation bias? Or does software mysteriously get worse the moment you start paying for it? 🤔

Anyone else seen this with AI tools?

[Chris Fox @chriscfox]

Really enjoying Claude Co-Work - it's a genuinely clever tool. But why does it always default to tiny fonts? I get it - safe sizing guarantees fit. But I end up enlarging everything manually anyway. Fix that and it's close to perfect.

#ClaudeAI #ProductFeedback #AI

[Chris Fox @chriscfox]

@nifinet @levelsio It's possible for something to be good for the hotel *and* for society.

[Chris Fox @chriscfox]

@NJM71 That would shrink the economy even further. I wonder if anyone has thought about trying to grow it instead…🤓

[Chris Fox @chriscfox]

@harjtaggar Finding flaws early increases your chances of avoiding them and having the idea collapse in the early stages.

[Chris Fox @chriscfox]

@petergyang What’s the benefit of this over using Claude Coworker to produce PowerPoint (given that most of my clients expect PowerPoint) still)?