Tobi Ogunnaike

FDE @Intercom I art & literary events in SF | ex-@Pinterest eng

[Tobi Ogunnaike @Gunzzzy]

if you told me in January that I'd host an experiential event

where 75 (!!!) people showed up to smell, taste, and feel the stories in my book,

where strangers off the street bought copies

...I'd have laughed you out the room.

but here we are.

forever grateful💛

[Des Traynor @destraynor]

Today Fin moves beyond Customer Service

Fin now does specialized roles, starting with Sales, live today

Fin already knows your business + products perfectly, it's already integrated with your systems and matches your brand

Now Fin engages, qualifies, and books leads too!

[Eoghan McCabe @eoghan]

We're announcing the most significant new strategic development since the start of the Customer Agent category: Fin now has specialized roles. And starting today anyone can sign up for and deploy the Fin Sales Role in minutes.

Fin is now by far the very best sales agent on the market, and it's been live with some of the most innovative digital brands for months, conversing with thousands of prospects, aiding discovery, building pipeline, booking meetings and starting trials.

We started the Customer Agent category with a focus on service by launching Fin three months after the launch of ChatGPT. Since then Fin has continued to lead the space, today delivering over 2 million resolutions a week for over 8k customers, including Anthropic, DoorDash, Snowflake, Asana, Mercury, Polymarket and many more exceptional brands.

But our vision for Fin has always stretched far beyond service. And for the past 6 months we’ve been building Fin as a single Customer Agent, delivering a seamless experience across all stages of the customer lifecycle.

We do not believe customers or businesses will want multiple agents for different parts of the lifecycle—because the agents won’t have shared memory and goals, and will have to compete with each other, delivering a poor customer experience and sub-optimal business results.

We’ve more roles to come, including another dropping in two weeks. For now please watch our launch video or visit our launch page to learn more: fin DOT ai SLASH sales

[claire vo 🖤 @clairevo]

this is one of my favorite AI stories lately. @intercom is just crushing it lately.

and psst -- watch the How I AI channel monday if you want a peek behind the scenes...

[Tobi Ogunnaike @Gunzzzy]

better than sliced bread.

[PromptQL @PromptQL]

We just concluded three impactful days at @Ai4Conferences 2025, joining some of the brightest minds in enterprise AI to tackle the challenges and breakthroughs shaping the industry.

► Our Co-Founder, @rajoshighosh, shared why so many AI agents stall after promising pilots: they face an accuracy problem that erodes trust in the results. This lack of trust creates a reliability gap, as inaccuracies compound over time.

Early enterprise deployments often struggle to gain adoption for this reason, but leading teams are solving it by building AI that can truly understand their company's unique data, processes, and language.

Thank you to everyone who stopped by to connect, share ideas, and explore how PromptQL is solving the AI reliability problem.

Accurate AI is here ➡️ https://t.co/RWNSjWJkwJ

#Ai4 #AccurateAI #ReliableAI #EnterpriseAI #CustomAI

[Tobi Ogunnaike @Gunzzzy]

event starts at 6pm at the Wave, @partiful link here: https://t.co/c0FpAaV6Hn

[Tobi Ogunnaike @Gunzzzy]

SF People, I'm throwing a spice party tomorrow.

Guests will taste rare spices, match essential oils to prose, and discover the hidden stories behind the potent powders sitting in your pantry.

Every guest will get A FREE custom spice blend and FREE copy of my book. Come thru!

[Tobi Ogunnaike @Gunzzzy]

@julianlehr @linear Perfect intersection of my worlds
- I built products @Pinterest for 5 years (web, mobile, internal, devtools etc)
- last year, I wrote technical explainers for @OpenAI @webflow & @Grammarly
- self-published a book (a written album you can taste)
- 2024 Substack Featured Pub

[Tobi Ogunnaike @Gunzzzy]

5 hours off the west coast of africa, at 30k feet, the phrase 'shuck the shell' lodged in my brain. a few days later, "follow the funk" kinda slapped me in the face.

my conscious brain caught up and i wrote about shucking shells and following the funk as a metaphor for writing

[Henrik Karlsson @phokarlsson]

The thing about writing is that you can't really sit down and say "and now I'll a good thing" the way you can with most work. Instead you have to just tend your state: read good stuff, take notes, have conversations, and just wait nervously for piece of writing to arrive.

[Tobi Ogunnaike @Gunzzzy]

@minnowpark @michelleakin small world, also my birthday lol

[Tobi Ogunnaike @Gunzzzy]

@kunlegbadebo you can still reach 520 before the year ends😂

[Tobi Ogunnaike @Gunzzzy]

is this a lot? i promise i have IRL friends

[Tobi Ogunnaike @Gunzzzy]

@aishdoingthings wouldn't surprise me one bit if you knew her 😂

[Tobi Ogunnaike @Gunzzzy]

happy holidays from buttahbasted✨
take it slow, savor the moment

https://t.co/ZwtxWjb0sl

[Tobi Ogunnaike @Gunzzzy]

@kunlegbadebo lmaooo

[Lightspark @lightspark]

Have time over the holidays? Check out our developer guides: https://t.co/J5aRuyzu4l

In our latest guide, we break down:
🔹 Reconciliation: Ensure accurate transactions
🔹 Error Handling: Overcome common issues
🔹 Testing: Build with confidence

[Tobi Ogunnaike @Gunzzzy]

@mvarghoose

[Tobi Ogunnaike @Gunzzzy]

@alexalbert__ is programmatic access to Claude Projects on the horizon?

would also love to share context across multiple projects either by merging or syncing projects

use case: i have multiple projects but over time they overlap, i'd love to share context across

ty🙏🏾