Gurbinder Singh

[Gurbinder Singh @Gursinhh]

@dkhos @Uber_Canada @Uber_Support 8 days of complete silence now. No update, no response, nothing. Over three months into this, and it feels like I’ve simply stopped being worth a reply. Is that really where this stands?

[Gurbinder Singh @Gursinhh]

Update: Aug 24 : a week has passed since the last false “submitted” claim and the City confirming otherwise. Nothing since. No answers, no reference number, no acknowledgment. @Uber_Canada @Uber_Support — is anyone actually looking at this, or am I just being ignored now?

[Gurbinder Singh @Gursinhh]

@dkhos This is how your team has been misguiding me for three months — a fourth false “successfully submitted” claim, and still no reference number to prove it. Nobody seems to be taking any real action. Genuinely disappointed in you and your team

[Gurbinder Singh @Gursinhh]

Are you kidding me? Aug 18, 1:57pm: told AGAIN my application was submitted to VFH. No reference number, as always. I emailed the City right after. Their reply: never received. This is the FOURTH time. @Uber_Canada @Uber_Support — are you serious right now?

[Gurbinder Singh @Gursinhh]

Update - Aug 17-10:22pm
Still receiving generic responses from @Uber_Support @Uber . Not a single response confirms docs submission to VFH /City of Calgary. Not a single response addresses the ask!

[Gurbinder Singh @Gursinhh]

Update — Aug 17, 1:34pm MST: Uber tells me to upload my TNDL document. The TNDL is issued BY the City — after Uber submits my application. Asking me for a document only the City can issue is proof nobody has actually looked at this file. 3+ months in. @Uber_Canada @Uber_Support

[Gurbinder Singh @Gursinhh]

@davidrisher @lyft No detours, no delays. Just did it right. Well done, Lyft. Thank you.
This is what a smooth ride looks like — onboarding included.

[Gurbinder Singh @Gursinhh]

@Uber_Support I will not accept this generic answer in the dm anymore unfortunately.

[Gurbinder Singh @Gursinhh]

Shame on you @Uber_Canada @Uber_Support, playing with someone’s livelihood. Told my document was blurry, reuploaded a crystal-clear photo. Still the same reply — no explanation. My in-app status even shows submitted. This isn’t a review. It’s a brush-off.

[Gurbinder Singh @Gursinhh]

@Uber_Support Nothing concrete, no real answer in the dm, just a team is looking into it? Does that seem right when someone is waiting for over 3 months ?

[Gurbinder Singh @Gursinhh]

@Uber_Support Another generic response without addressing real concerns? Does that sound reasonable?

[Gurbinder Singh @Gursinhh]

@Uber_Canada @Uber_Support @dkhos 3+ months in. How many more months of losing my livelihood, my income, is actually reasonable here?

[Gurbinder Singh @Gursinhh]

@dkhos @Uber_Canada @Uber_Support Pick a story: “unclear” docs, or a submitted TNDL application - can’t both be true. Feels like I’m being managed, not helped. Is anyone at Uber genuinely willing to help, or am I just being passed around with no real response?

[Gurbinder Singh @Gursinhh]

@Uber_Canada @Uber_Support Aug 13: “3 business days, real answers.” That deadline has been dead for days now — and so has any word from you. At what point does a promise stop counting as one?

[Gurbinder Singh @Gursinhh]

@Uber_Support It’s another generic response not addressing my concerns at all. Not acceptable until I get some real answers here.

[Gurbinder Singh @Gursinhh]

@dkhos 3+ months in, and it still feels like no one’s actually doing the work — just passing me along. This is my livelihood, not a queue number. I’ve done everything asked of me, twice over. I just want someone who’ll genuinely help, not another excuse. Real answers, please.

[Gurbinder Singh @Gursinhh]

Shame on you @Uber_Canada @Uber_Support, playing with someone’s livelihood. Told my document was blurry, reuploaded a crystal-clear photo Aug 13. Still the same reply — no specifics, no explanation. This isn’t a review. It’s a brush-off to avoid doing real work.

[Gurbinder Singh @Gursinhh]

@dkhos @Uber_Canada @Uber_Support 3 business days ago, your team promised to verify my TNDL submission and follow up. Still nothing. 3+ months, false confirmations, and now silence again . This is my livelihood.When can I expect an actual answer?

[Gurbinder Singh @Gursinhh]

@Uber_Canada @Uber_Support 3+ months of follow-ups. Told twice in writing my TNDL was submitted to VFH Calgary. City confirmed nothing was received. Now, a “document issue” on a file already accepted in-app. Silence since. This is my livelihood. Is this how Uber operates?

[Gurbinder Singh @Gursinhh]

@Uber @Uber_Support @Uber_Canada Applied May 10. Aug 13 now — TNDL still not filed w/ VFH Calgary, despite Uber confirming twice in writing it was submitted. Visited VFH in person: NOTHING received. 3+ months, no resolution. 🧵

[Gurbinder Singh @Gursinhh]

Aug 1 — Priority Support confirms in writing: TNDL application submitted to VFH Calgary.
Aug 6 — Priority Support confirms again: docs submitted, “pending City action.”
Aug 10 — I visit VFH Calgary in person. They confirm: no documents received from Uber at all.