Greta Varlese

[Greta Varlese @Gv989898]

@DavidP39809214 @easyJet After my tweet and DM’s they suddenly accepted my claim..they had a change of heart I guess ;) good luck to you too!!

[Greta Varlese @Gv989898]

@easyJet so why exactly have you not accepted a refund for an almost 6 hour delayed flight that I am claiming for myself and myself only? Your explanation is completely insane. Can you respond to my DM please ??

[Greta Varlese @Gv989898]

@Iberia_en bag went missing on june 26th and never got found. Although they were quick in reimbursing me , it was only approx. 1/3 of the inside value of my baggage. Private insurance paid the rest. I recommend investing in that + AirTags…what a journey:(

[Greta Varlese @Gv989898]

@disouzam_bh @Iberia Still nothing after almost 21 days. Just want to get reimbursed at this point.

[Greta Varlese @Gv989898]

@kadielicious @Iberia_en @Iberia_de 18 days with no luggage…it was a direct flight. Be prepared for the worst…

[Greta Varlese @Gv989898]

@jacquesphotoz @Iberia_en Same here…since June 26th. Ridiculous

[Greta Varlese @Gv989898]

@now_somewhere Same here. Tons of vintage clothes and objects of sentimental value that money is never gonna be able to replace. Direct flight Madrid Milan. Lost in Madrid on June 26th.

[Greta Varlese @Gv989898]

@Iberia These copy - paste responses make customers even more mad. You are the worst.

[Greta Varlese @Gv989898]

@jfliegs62 @Iberia Same here. Flight from 26th of June MAD-MXP direct flight. The bags are not in Milan , I went to check today. They are STILL in Madrid. Please send them over . Thanks

[Greta Varlese @Gv989898]

@Parisgirlhmm @Iberia Same here. Flight from 26th of June MAD-MXP direct flight. The bags are not in Milan , I went to check today. They are still in Madrid. Please send them over . Thanks

[Greta Varlese @Gv989898]

@urbanbirder @JuliaBradbury @AerLingus @Iberia_en @Iberia I will most likely involve my private insurance after 1 month mark. It still sucks because I had many belongings of sentimental value in the luggage that money can’t replace. Should’ve put an AirTag in there. Jokes on me

[Greta Varlese @Gv989898]

@Iberia_en after 14 days without my luggage you are officially the worst airline I’ve ever had to deal with. E20220701-25983324 Reference MXPIB19646 I flew the 26th of JUNE !!! Customer support COMPLETELY useless. No one cares.

[Greta Varlese @Gv989898]

@Iberia after 14 days without my luggage you are officially the worst airline I’ve ever had to deal with. E20220701-25983324 Reference MXPIB19646 I flew the 26th of JUNE !!! Customer support COMPLETELY useless.

[Greta Varlese @Gv989898]

@missmoparker @Iberia_en Were you able to locate it because of an air tag ? Lesson learned for next time…did it arrive to your destination airport or is it just sitting at departing airport ? Ofc with no updates I suppose. I’m also about to drive to MXP to just go and look for it myself.

[Greta Varlese @Gv989898]

@urbanbirder @JuliaBradbury @AerLingus @Iberia_en I have been waiting for 14 days…and @Iberia_en @Iberia has been useless so far. Automated messages and “our colleagues are still searching”. I bet they never started to look in the first place. Worst experience ever. E20220701-25983324 Reference number. No reply, ever.

[Greta Varlese @Gv989898]

@missmoparker @Iberia_en Same here…10 days with no luggage, no update, no location….it was a DIRECT flight. How to ruin someone’s holidays. I bet they’re not even looking for them as airports are busy and understaffed as of now.

[Greta Varlese @Gv989898]

@ialmarashi @Iberia Same here…Madrid to Milano. Direct flight. June 26th. No accountability whatsoever and no news…

[Greta Varlese @Gv989898]

@Safir9154 @Iberia @Iberia_en @Iberia_fr Can you do the same with me please ?? MXPIB19646. Unacceptable . More than 8 days without my luggage. Ruined my stay

[Greta Varlese @Gv989898]

@Iberia @caroduqued You’re not getting back to me anymore via DM after 8+ days of my lost luggage. This is unacceptable and unprofessional. How dare you