Halifax

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[Halifax @HalifaxBank]

@ChrisMCook Fair point 👍 The black Mastercard and blue debit card were easier to distinguish. More details on the new designs will be shared nearer to the rollout. 😊 ^Bennett

[Halifax @HalifaxBank]

@BuddyCoco64 We're sorry to hear you've had a poor experience. We appreciate your feedback and will use it to help improve our services. If you'd like to raise a complaint, you can do so here: https://t.co/wuvTpwZPFt
For more, please DM us. ^Subhksha

[Halifax @HalifaxBank]

@trebor_mints Hi, we're sorry to hear you're having trouble validating payments after moving to the Lloyds app. Could you let us know whether you're seeing an error message, or is it trying to open the Halifax app instead of the Lloyds app? ^Subhiksha

[Halifax @HalifaxBank]

@GaryJAdamson Hi Gary, I'm Anand. We're sorry to hear this. Please send us a DM with a few more details about the issue you're experiencing when verifying payments, and we'll be happy to look into it for you.

[Halifax @HalifaxBank]

@carrotmuseum Hi there, I'm Anand. We're sorry to hear you're unhappy with the migration process and the experience you've had. If you'd like to raise a formal complaint, you can do so
here:https://t.co/IEMFcdpBT7
Our Complaints Team will review your concerns and be happy to help further.

[Halifax @HalifaxBank]

@AshaKiely Hi Asha, I'm sorry you're still experiencing issues. Please send us a Direct Message with details of what happens when you try to complete the transfer to the Lloyds app, including any error messages you see, and we'll be happy to help. ^Roopraj

[Halifax @HalifaxBank]

The app and online banking are now back up and running as normal. We’re sorry if you had trouble logging in. Thanks for bearing with us.

[Halifax @HalifaxBank]

@Kriss_nufc83 Hi there, I’m Jebastin. I'm unable to access account details through here. If you’re registered for Online Banking app, please send us a message via the app by selecting Search and then “Message us 24/7" and one of my colleagues can look this for you.

[Halifax @HalifaxBank]

@Wiggy1234 If there are features you're unable to use with your Halifax Credit Card in the Lloyds app, some features may currently be unavailable. Full functionality should be restored once the conversion is complete. Please ensure you're using the latest version of the app. ^Dhanraj

[Halifax @HalifaxBank]

@BuddyCoco64 If a security code has been requested by post, you'll need to wait for it to complete registration. In the meantime, please send us a DM, and we'll be happy to discuss the options available to you. ^Neha

[Halifax @HalifaxBank]

@Lagnezmo17 Statements are usually delivered within 7-10 working days, but delivery times can vary. Hopefully yours arrives soon. ^Neha

[Halifax @HalifaxBank]

@Lagnezmo17 Hi Leonardo. Just to clarify, the 7 to 10 working days doesn't include weekends or Bank Holidays, so Saturdays and Sundays aren't counted in that timeframe. Hopefully your statements will be with you soon. ^Sanjay

[Halifax @HalifaxBank]

@Bailey20162016 Thanks for getting in touch. Unfortunately, I'm unable to access account details through social media. If you're registered for Online Banking, please select Search > Message us 24/7 in the app and one of our colleagues will be happy to help with your query. ^Sanjay

[Halifax @HalifaxBank]

@CarolHowarth6 The app and online banking are now back up and running as normal. We’re sorry if you had trouble logging in. Thanks for bearing with us.
If you're still experiencing any issues, please send us a DM with details of the problem and we'll be happy to take a closer look. ^Neha

[Halifax @HalifaxBank]

@KevinGreaves20 Hi Kevin, I'm Sanjay. I'm sorry to hear you're still experiencing issues with the app. Could you tell me a bit more about what's happening, so we can better understand the problem? Please send us a Direct Message.

[Halifax @HalifaxBank]

@ladylittler The app and online banking are now back up and running as normal. We’re sorry if you had trouble logging in. Thanks for bearing with us. Please try logging in again. If you get an error, send us a DM, and we'll help. ^Amina

[Halifax @HalifaxBank]

@Jo_bloggs2 We understand your frustration with the recent issues. The app and Online Banking are now working as normal. If you'd like us to discuss your concerns further, please send us a DM.

If you'd prefer to raise a complaint, details can be found here: https://t.co/YOI7qcnY9a ^Amina

[Halifax @HalifaxBank]

@MacaulayWi24952 Hi Wilson. Are you seeing an error when you try to log in or register? Let us know what it says, and we'll be happy to help. ^Amina

[Halifax @HalifaxBank]

@jessie_lee10535 The app and online banking are now back up and running as normal. We’re sorry if you had trouble logging in. Thanks for bearing with us. We've also replied to you via DM on Lloyds. Please message us there if you have any questions and we'll be happy to help. ^Amina