Support Line~Holland America Line

[Support Line~Holland America Line @HAL_SupportLin]

We are really sorry for the inconvenience caused by our company, Please kindly follow back for further assistance

[Not in the Precipitate ([email protected]) @Rajid]

@HALcruises - I wrote to your "guestrelations" email address 3 times now, asking for a detailed shipboard account. I need something from your medical center stating that the >$1000 charge was for Paxlovid, so I can seek reimbursement from my insurance. Why no answer?

[Support Line~Holland America Line @HAL_SupportLin]

@Rajid Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.
@Rajid

[Support Line~Holland America Line @HAL_SupportLin]

Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes

[Not in the Precipitate ([email protected]) @Rajid]

@HALcruises Unfortunately, I’m not allowed to DM you without becoming a “verified account”, which means paying extra just to do so. If you followed me as well, I could DM you without having to pay extra.

[Support Line~Holland America Line @HAL_SupportLin]

@Rajid Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes
@Rajid

[Support Line~Holland America Line @HAL_SupportLin]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[Not in the Precipitate ([email protected]) @Rajid]

@HALcruises How many email messages do you get with a From address starting with “raj@“? I would bet you could easily find and reply to my messages if you wanted to.

[Support Line~Holland America Line @HAL_SupportLin]

Please kindly follow back for further assistance and share your reachable phone number via private message

[ᗷazza @BarryBevan]

@HAL_SupportLin Hey, there is no case. I have not yet cruised on HAL although two of my Panama canal transits were on a sister line, P&O’s Arcadia and the third on NCL. Please explain?

[Support Line~Holland America Line @HAL_SupportLin]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[ᗷazza @BarryBevan]

@garybembridge @HALcruises I have done three transits but never from the Pacific to the Atlantic, I hope to do that for my yet to be booked, 4th transit. And yes Gary, each time is as exciting as the first and you always spot something you hadn't noticed on previous transits. Well I do. 🙂

[Support Line~Holland America Line @HAL_SupportLin]

@judyg512 Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes
@judyg512

[Support Line~Holland America Line @HAL_SupportLin]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[judyg512 @judyg512]

@HALcruises I have tried to over 3 days on several browsers to book a cruise and I keep getting this message. Guess I will go to another cruise line. If it's this difficult to book, cant even imagine how difficult it is to manage.

[Support Line~Holland America Line @HAL_SupportLin]

Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes

[TonyI @TonyI_reserve]

@HALcruises That was the tip of the iceberg but thanks for making me do a price calculation on every purchase. It made me realize how deceptive your pricing is. Not to mention that you make offers beforehand then repudiate them without any explanation at all.
I hold out little hope.

[Support Line~Holland America Line @HAL_SupportLin]

@TonyI_reserve Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes
@TonyI_reserve

[Support Line~Holland America Line @HAL_SupportLin]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[TonyI @TonyI_reserve]

@HALcruises I stopped cruising with you 8 yrs ago because of the way you nickel and dime your passengers. Took my 1st HAL since then and things are better and WORSE. 18% added to all = deceptive pricing. It’s not a service charge when u add it to a service charge like corkage

[Support Line~Holland America Line @HAL_SupportLin]

@judyg512 Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes
@judyg512

[Support Line~Holland America Line @HAL_SupportLin]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[judyg512 @judyg512]

@HALcruises I have been trying for two days to look at cruises in Canada. Everytime I click on continue I get this message.

[Support Line~Holland America Line @HAL_SupportLin]

@KastnerTammy Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes
@KastnerTammy

[Support Line~Holland America Line @HAL_SupportLin]

Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes

[Tammy Kastner @KastnerTammy]

@flynncruiseport @HALcruises Cruise last June and loved the Zuiderdam. On it right now and will never go again. The first day and nothing is going right. Worst experience ever!

[Support Line~Holland America Line @HAL_SupportLin]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[Tammy Kastner @KastnerTammy]

@flynncruiseport @HALcruises Cruise last June and loved the Zuiderdam. On it right now and will never go again. The first day and nothing is going right. Worst experience ever!

[Support Line~Holland America Line @HAL_SupportLin]

On the bottom of your screen click this icon ✉️ and reply to our private message

[David Spilsbury @DavidSpils58250]

@HAL_SupportLin sorry I am confused about DM where do I find it please

[Support Line~Holland America Line @HAL_SupportLin]

On the bottom of your screen, click this icon ✉️ and send us a private message

[David Spilsbury @DavidSpils58250]

@HAL_SupportLin Howdy I do DM please

[Support Line~Holland America Line @HAL_SupportLin]

Hello there, we have already sent you a private message. Please kindly check on your DM

[David Spilsbury @DavidSpils58250]

@HAL_SupportLin [email protected]