heidibutterfill

Marketing & Events Manager • Mum to three boys!

[heidibutterfill @HGButterfill]

@MysteryRetros I have been trying to get hold of you via email since January regarding an order I paid for and returned for a replacement and I still haven’t had a reply or a replacement! This isn’t great customer service so please can you reply to my emails and send replacement

[heidibutterfill @HGButterfill]

@virginmedia Still no lead received… still no booster received although I was promised 4 times or more they would send both…. I mean how long has this been??@virginmedia how do you get away with treating loyal customers the way you do! Tonight we have NO services!

[heidibutterfill @HGButterfill]

@virginmedia no service on anything tonight - disgraceful to not even advise your customers! We pay a fortune for a service that never works! Due to an upgrade in the area we lose our services and still have to pay for them and don’t get a refund!

[heidibutterfill @HGButterfill]

@virginmedia No because it’s too exhausting! And why should I be the one who keeps calling! And now our services has been down all day! @virginmedia I don’t know how you run a business!

[heidibutterfill @HGButterfill]

@virginmedia I’ve been trying to get this missing cable sent for nearly 1 month! Why won’t your send it out! The product sent is not fit for purpose! customer services promise everything and deliver NOTHING!

[heidibutterfill @HGButterfill]

@virginmedia It’s the splitter connector cable which is shown in the manual. I spoke to yet another person on 27 Jan for another 45 mins, AGAIN promised they would send it out and it still hasn’t arrived! And they won’t send out my booster which is part of my package! I mean WHY!

[heidibutterfill @HGButterfill]

@virginmedia I’m waiting on the main connector cable that was missing from the new starter kit! I have been promised twice over the phone that it will be delivered and it’s been three weeks and have spoken to CS each week and still nothing! This is NOT GOOD SERVICE AT ALL

[heidibutterfill @HGButterfill]

@virginmedia Have spoken to so many people @virginmedia who promise everything and delivery NOTHING! Waiting two weeks for a lead which still hasn’t arrived! @virginmedia are taking the mick out of a loyal customer for 20 years! Still not providing me with the service I am paying for!

[heidibutterfill @HGButterfill]

@virginmedia Still NOT resolved! Missing lead was supposed to be sent in the post! No lead, called back and of course, no lead was ordered although I was on the phone to @virginmedia for over an hour and was promised it was orders! Still not receiving full service! WHAT A JOKE!

[heidibutterfill @HGButterfill]

@virginmedia Awful! You send a box of new equipment with items missing, cut my services off and then I have to wait for 5 days for a technician with no services yet I’m still paying for it!

[heidibutterfill @HGButterfill]

@Dorothy_Perkins I can’t see where to DM you - I have an issue with a refund I have NOT received since November - I have sent an email to customer services, a DM to DP customer services and sent a message on Facebook and had no response! Please can someone get in touch!

[heidibutterfill @HGButterfill]

@IanTonner @macmillancancer @LondonMarathon @Glosfire Good luck… you’ve got this! X

[James Bond @007]

The reviews are in for #NoTimeToDie

“We’ve been expecting you, Mr Bond, for quite some time – and what a joy and relief it is to have you back” ⭐️⭐️⭐️⭐️⭐️ – The Telegraph

[Captain Sir Tom Moore @captaintommoore]

A message from Hannah.

[heidibutterfill @HGButterfill]

Nice One @Fleming2Fleming
HBTY🎈

[Kent Cricket @KentCricket]

🏏 537 Kent appearances, 1988-2002
💥 15,503 runs @ 27.78
☝ 672 wickets @ 30.04
© Kent Captain, 1999-2002
🏆 Two trophies
👔 @MCCOfficial President, 2016-17
🧢 Kent cap no. 174

Happy birthday, Matthew Fleming!

🎂🎉 #SuperKent150

[heidibutterfill @HGButterfill]

Watch the first in the series of our Four Pillars of Capital webinars, A Time for Reflection with Matthew Fleming, Cora Binchy and Tim Robinson CBE from Schillings who discuss ‘Family Risk Management & Greatest Risk to Families’ #riskmanagement #successionplanning #fourpillars

[James Bond @007]

Sir Sean Connery has died at the age of 90. He was the first actor to play James Bond on the big screen in Dr. No in 1962, From Russia With Love, Goldfinger, Thunderball, You Only Live Twice and Diamonds Are Forever followed.

[heidibutterfill @HGButterfill]

Find out what Stonehage Fleming’s biggest achievement in the last 12 months has been according to our CEO, Chris Merry #leadership #ceooutlook #insight #yearinthelife

[heidibutterfill @HGButterfill]

Congratulations to you both! Well deserved #BromleyBears #BWSFB 🏏

[Bullers Wood School for Boys PE @BullersBoysPE]

Congratulations to George Y7 and Oliver in Y8 who have been chosen to represent London Schools Cricket and Kent Cricket respectively at their ages groups. Future is bright with 🏏 at BW with all of the boys. Hopefully we can get our games in as per normal next summer.

[heidibutterfill @HGButterfill]

Proud to be part of a Company supporting the fantastic #100blackinterns programme... read more @ https://t.co/o4AK6LjoKQ