@VidaDotWorld@HeroMotoCorp They said Whenever the battery will arrive we will inform you. And I even asked them atleast track the order where it has reached or when will it arrive showroom guys are like we don't know.. Showroom is located at "Hero Chadda Gadag Branch "
@VidaDotWorld@HeroMotoCorp On 30th August there was an Issue with battery as I used switch on my vida there was only one battery visible and later I visited showroom and they said like there is an issue with battery so that asked to me handover battery
@VidaDotWorld@HeroMotoCorp Tried connecting with vida customer care they keep on escalating the issue but there is no proper response from any them. Today they have shared me the Order Id.. when I asked when will I get the battery pack give me a proper timeline, they are like we can't give the timeline.
@HeroMotoCorp@VidaDotWorld
Subject: Urgent: Charger Failure on New VIDA – Request for Expedited Resolution or CompensationDear Store Manager,I am writing to urgently bring a serious issue to your attention regarding my recently purchased VIDA electric vehicle.
@HeroMotoCorp@VidaDotWorld I expect suitable compensation for the days I am left without transit due to a manufacturing defect.Please let me know how you plan to resolve this by the end of the day.Regards,[Kushalkumar H Jain]