HideMyAss Support

Welcome to the official support channel for @HideMyAss. If you have any questions, we are here to help!

[HideMyAss Support @HMASupport]

In need of help for streaming or torrenting? 🤓 https://t.co/pFU3Zc6hlM

[HideMyAss Support @HMASupport]

@Kolkie78 Hi, we've just contacted you via email regarding your request, please get back to us whenever its most convenient.

[HideMyAss Support @HMASupport]

@Micarea51 Hi, we're really sorry to hear that. Could you please share your ticket ID so we can find it and get back to you?

[HideMyAss Support @HMASupport]

@JaydeFX Hello, thank you for your post. We'll be glad to help. I'm sorry for not getting back to you sooner. I'm sure I can help you if you send me your email address. I will try to answer as soon as possible. I hope you have a nice day, and stay safe!

[HideMyAss Support @HMASupport]

@ChevalierTweets @hidemyass I need the ticket number in the format #200xxxx or your email address that you used when contacting us.

[HideMyAss Support @HMASupport]

@ChevalierTweets @hidemyass Can you email me the ticket number, please? I'm sure I can help you.

[HideMyAss Support @HMASupport]

@JoseSantanaGM @hidemyass @Kreestar @NordVPN The order attempt (ref #209036347) has been cancelled in our payment processor’s system, and the funds will be released back to your account.

[HideMyAss Support @HMASupport]

@pylotwolf @hidemyass The order attempt (ref #209036347) has been canceled in our payment processor's system and the funds will be returned to your account.

[HideMyAss Support @HMASupport]

@pylotwolf @hidemyass El intento de pedido (ref #209036347) ha sido cancelado en el sistema de nuestro procesador de pagos y los fondos serán devueltos a su cuenta.

[HideMyAss Support @HMASupport]

@ejemploseguido We got it! :)

[HideMyAss Support @HMASupport]

@ejemploseguido Hi, we're sorry, but there is nothing in our DM's. Could you send us another message? Thanks. :)

[HideMyAss Support @HMASupport]

@Jeremy03803035 Hi! If you're having any trouble connecting to our servers in Honolulu, please reach out to our support team via this link > https://t.co/Ke1alxRMlO

[HideMyAss Support @HMASupport]

@steinbring Anytime! :)

[HideMyAss Support @HMASupport]

@steinbring We've reached out to our support team, so they should contact you momentarily. :)

[HideMyAss Support @HMASupport]

@overthereseeit We're genuinely sorry for the late reply, our support team has received a lot of user requests in the past few months so our reply times went up. Rest assured that your query will be handled as soon as possible!

[HideMyAss Support @HMASupport]

@ReefeR_Frank Hi Frank, we're sorry for the late reply. If you could DM us your ticket ID, we could reach out to our support and ask them to expedite your request. :)

[HideMyAss Support @HMASupport]

@thedawgyg We're sorry you feel that way, rest assured that our technical team will reach out to your as soon as possible.

[HideMyAss Support @HMASupport]

@thedawgyg Hi! Our team just reached out via email, please contact them directly if there's anything else. :)

[HideMyAss Support @HMASupport]

@VinerbiS Nous sommes vraiment désolés pour cet incident, veuillez nous envoyer votre ID de ticket par DM et nous contacterons notre équipe d'assistance. Soyez assuré que tout cela sera réglé. Dans l'attente de votre message.

[HideMyAss Support @HMASupport]

@Mamad_UAE We genuinely understand and we would truly love to come back, however, the current situation is such that our service won't be available in Iran anytime soon. We understand you're upset, but rest assured that we're doing our best to return to our users in Iran.

[HideMyAss Support @HMASupport]

In need of help for streaming or torrenting? 🤓 https://t.co/pFU3Zc6hlM

[HideMyAss Support @HMASupport]

@SportsFanFuji Yes, virtual servers are located in the UK, or the Czech Republic, but the IPs are listed as Jordan.