@Vodacom
You have really pushed me to the limit. I am on Vuma Reach and changed from the 20/10 to 100/50 from beginning of October. In November I was debited twice, R799 and R409. I queried this and up to now nothing has been done.
Even if you were to give me a refund, it won’t cover for the bank charges that I have incurred. I am now regretting why I decided to use @Vodacom fibre.
Below are the OVR numbers:
OVR-021224-01202418
OVR-300925-02297121
Today, to my surprise, was debited again after I had already been debited for this month. This is now too much worse still as my account didn’t have enough for that debit. This now means I will be charged for this transaction.
@vumatel
This is so frustrating, have been waiting for a technician since Friday. Was told the problem will be solved within 48 hours but nearly three days later, the problem still persists.