Hanna Ding

Schulich MBA graduate | Marketing & Advertising

[Hanna Ding @Hanna_Ding]

@DrGiesler @iRobot 小火箭,in English: little rocket😊😊

[Hanna Ding @Hanna_Ding]

my mom always says "turn on the @iRobot before you leave home". just like she says "walk your puppy"😄I didn't notice that till today we learned how an AI product becomes our families #CX19

[Hanna Ding @Hanna_Ding]

A moment of relaxation to get ready at #wework before you meet your client #CX19

[Hanna Ding @Hanna_Ding]

@laylayehia can't, live, without, it🤣

[Hanna Ding @Hanna_Ding]

Welcome to Tj's studio at 69, 278 Madang Road, if you are in Shanghai😊🥰

[Hanna Ding @Hanna_Ding]

When my friend consulted me about her #tattoo business in China, I saw #tattooartist talent have been limited because many Chinese people still perceive tattoos as self destruction. I believe they have to tell the story behind their design to bridge this cultural gap #CX19

[Hanna Ding @Hanna_Ding]

"Inclusive while also being wild and unique" which has become the nature of a comic con, is however a goal for #luxury fashion brands, one of the topics my lovely #CX19 team is going to elaborate:) looking forward! https://t.co/lPTELayPi7 via @vice

[Hanna Ding @Hanna_Ding]

#CX19 Touchpoints are not the whole picture of customers' journey. Behind-the-scene elements are also driving the luxury industry to improve CX by understanding their customers and keeping up with their new needs. https://t.co/33gmcpnMRC via @McKQuarterly

[Hanna Ding @Hanna_Ding]

@hex_ink @VICE so true

[Hanna Ding @Hanna_Ding]

#CX19 Standard experience that works well in some cultural environments does not always work well in some others. Attributes hardly differentiate brands. Emotional connection are highly valued in Australian coffee culture. https://t.co/rHly8nk8rq via @vice

[Hanna Ding @Hanna_Ding]

Instead of saying they "want", #millennials are more forced to hedge their talents and resources to join the gig economy in this ever competitive market. Companies, on the other hand, should be more responsive to the complex interactions of different types of participants #CX19

[Steph Boyle @ztephs_]

In today's #CX19 discussion, we touched on the ethical implications of both platform markets and gig economies. There's a misconception that #millennials want gig work but in reality, they're on the hunt for dependable, fair, and full-time employment. https://t.co/2kbvob287e

[Hanna Ding @Hanna_Ding]

Why are music festivals so expensive? A typical example how much people are willing to pay for unique and memorable experience that they can share with their friends on #SocialMedia #CX19 https://t.co/boGdWb9kN1 via @YouTube

[Hanna Ding @Hanna_Ding]

@Martina_Antuof Yea, that surprised me! Happy to hear from you, Martina

[Hanna Ding @Hanna_Ding]

"How retailers deal with returns" has huge impact on customer experience #CX19 and profitability. Although online retailers have done a lot to improve this process of return, the better way how offline retailers is being expected. https://t.co/pDZuV3zXkX

[Hanna Ding @Hanna_Ding]

The way offline retailers deal with returns stays unchanged-and unsatisfactory-for so long. As a customer, I find it frustrating when I have to spend time going back to the store where I purchased the dress just to return it.

[Hanna Ding @Hanna_Ding]

The way offline retailers deal with returns stays unchanged-and unsatisfactory-for so long. As a customer, I find it frustrating when I have to spend time going back to the store where I purchased the dress just to return it.

[Kobe Bryant @kobebryant]

Mamba may be out, but I’ll still be in @NBA2K https://t.co/hcxiWe4mVT #LegendsLiveOn https://t.co/D7frFtEoys