Post hospitalisation claim raised in sept the date of resolution is Nov. Have to wait 2 months for this @Niva_Bupa same documents, same process. Dr verification done... still just whiling away time! Kewp it on
@Niva_Bupa Hi Charmi, when you say someone will reach out to you. Do you followup on if anyone has done that ? Or just make your social media pages paint a picture of what's not true ?@Niva_Bupa@COmbudsmen how far can you go to make the experience worse for the cust ?
@Niva_Bupa Charmi, you assured a call back 2 days ago. The other guy assured a solutoon 7 days ago. no callbacks. Why? Why do you promise things that you can't fulfil. Isn't it cheating your customers? @Niva_Bupa ? @COmbudsmen
Your agents have clearly daid we received the documents it hasn'tbeen openedfor over 10 days. Then you take your own sweet time to reply to the emails after 7 days @Niva_Bupa asking for the same documents sent. We have no choice but involve #IRDAI
@Niva_Bupa After submitting all documents agoan it's rejected. The reps reconfirmed everything is submitted. This is become a joke! Please rethink before anyone takes @Niva_Bupa and we have a renewal due..seriously guys we get constant calls for renewal when you can't get basic things right
Been almost 2 months since the documents are submitted to @Niva_Bupa yet have not received the refund. I've been on a call with them almost every second day. Most untrained agents who don't document the calls. #showyoucare
@XpressBees_IN it’s been over 5 days that my parcel is delayed which was supposed to be delivered by 3rd aug and I still haven’t received any update and your customer service is so useless they keep disconnecting, and fail to provide complaint number!! @TataCLiQ@TataCLiQCare
people invest in health insurance, and they trust and invest for emergencies. If rejecting claims is a part of something you generally practice, it needs to stop. If aware of a serious illness, they won't keep it until it reaches a stage that is life-threatening @Niva_Bupa
@TataMotors@tata_cars @Tatamotorsev very disappointing service, most of the charging stations not working, customer service is continuously disconnecting the call and we are stranded with no charge!!!!, Had higher expectations from @Tatamotorsev