Hannah English

[Hannah English @HannahEnglgsze]

@TUIUK Dan, thank you for responding I have sent a message

[Hannah English @HannahEnglgsze]

@TUIUK

[Hannah English @HannahEnglgsze]

@TUIUK

[Hannah English @HannahEnglgsze]

Under the Package Travel and Linked Travel Arrangements Regulations 2018, I am exercising my legal right to cancel this package holiday without penalty due to a significant alteration of key booking terms.

[Hannah English @HannahEnglgsze]

@TUIUK

[Hannah English @HannahEnglgsze]

passed around even store branch and speaking face to face gets you nowhere. only airline that states they don’t use emai!! premium seating cancelled only finding this out while browsing the app on a flight to Barbados but my mother has mobility issues.

[Hannah English @HannahEnglgsze]

@TUIUK

[Hannah English @HannahEnglgsze]

This is affecting mine and my mothers health being in limbo 8.5hour flight to Barbados my mum needs to be comfortable

[Hannah English @HannahEnglgsze]

@TUIUK

[Hannah English @HannahEnglgsze]

@TUIUK

[Hannah English @HannahEnglgsze]

One minute advised can be downgraded to extra leg room and get a partial refund next the flight have been oversubscribed @TUIUK @SimonCalder. What could be more simpler than allocating me extra legroom seats/or is the flight full - 4days this has been going on and won’t Emil me