@British_Airways second time on the phone this morning and still failing to hit that customer service mark. Both staff members spoke to me like a robot with zero compassion when trying to explore some options for a flight.
@British_Airways hate to start the day on a negative but the member of staff I just spoke to on the phone was pretty rude and just kindly transferred me to a team who aren’t even answering calls at this time. That’s 30mins and a phone bill I won’t get back 😩
@British_Airways I’ve been on hold over an hour. All I want to do is correct the spelling of a passenger name ahead of a flight taking place. Is there any other way to do this? I’m really keen to get it sorted asap.
@BootsHelp trying to speak to someone about an order that was delivered to the wrong address. @RoyalMail advised me to speak to the supplier. I’ve been on hold 30mins so far. Any chance we can sort online and save me a gigantic phone bill!?
@nextofficial I just got an email confirming a gift card order? I didn’t make a purchase so I’m guessing this isn’t a genuine email. I’m a little concerned as my details are on the email! Please can you help?
looking at the hashtag #BigBoys and everyone’s tweets have made me happy sob. the level of love for this show is very touching & very motivating 🙌
there’s also a lot of steamy gay porn in the #BigBoys tweet mix too, which is exactly what I wanted 💕 a win for everyone 👍
If you haven’t already seen it, do yourself a favour and check out #BigBoys. Brilliantly written and acted. Pop culture refs galore, good dose of comedy and a touch of tenderness👏