Ndini

Finding myself... This is life. One day at a time. Woman in progress. Personal commentary & unprofessional. Proud young southern African. Borders decolonialised

[Ndini @HappinessLights]

@AnthropicAI @claudeai Resolved: refund received in full on 13 August, 24 days after the unauthorised charge. It took repeated escalation, public posts, and eventually a human agent, but it's done.

[Ndini @HappinessLights]

@AnthropicAI @claudeai Unauthorised $207.16 charge on 21 July, refund approved same day, confirmed date of 4 Aug passed with no resolution, no refund received. Requested human review by email and live chat, no response received. Conversation ID 215475170961558. Please assist.

[Ndini @HappinessLights]

This is not "wear & tear" this deliberate malicious tampering @FlySafair take accountability! I wonder many passengers on this route are having their luggage damaged like this? No investigation?

[Ndini @HappinessLights]

How @FlySafair cares for its customers - yesterday land after delayed Flight Harare-Joburg and find zip was cut. Apparently this only matters if something was stolen. The second bag to have lock tampering when on @FlySafair. Then suggest it's "wear & tear" #FlySafairNoCare

[Ndini @HappinessLights]

. @Uber_RSA if a reserved ride is not supposed to cost more than a regular trip, why was I charged like this? Can I get a breakdown of how the fare was calculated to inflate the price?

[Ndini @HappinessLights]

. @Uber_RSA please explain the price gouging experienced using the Reserve feature. I was charged R150 for a trip to the same locations the previous day charged R46. The only difference was I scheduled the ride. Contacted support & get a robot reply.

[Ndini @HappinessLights]

@CityPowerJhb @_ThandileN_ @blahbbles @CityPowerJhb same issue for parts of Windsor West. Please urgently assist / escalate related to Call ref CPWEB3469676. What does "Accepted" mean on call logged?

[Ndini @HappinessLights]

@CityPowerJhb still no power since 14h00. Please urgently assist / escalate related to Call ref CPWEB3469676 - section of Windsor West, Earls Ave between Louise & Alice. When will technicians come? Likely a cable box issue as other roads around have supply.

[Ndini @HappinessLights]

@CityPowerJhb power supply briefly returned & went out in a section of Windsor West, Earls Ave between Louise & Alice intersections. Likely a cable box trip as other roads around have supply. Please urgently assist / escalate related to Call ref CPWEB3469676.

[Ndini @HappinessLights]

@Radio702 @TheRealClementM Research shows rhetoric around "foreign nationals" has limited factual foundation. On top of that is racism of targeting black Africans for this issue. The attack is due to the visibility in the hospitality space. Bring facts https://t.co/wswFLaJ2Cl

[Ndini @HappinessLights]

@CityPowerJhb no supply to property since 22h30 today. Same issue of no power supply to half of our complex that happened in November. Please may you urgently assist. Fault CPWEB3290765 #NoSupply

[Ndini @HappinessLights]

@CityPowerJhb power outage in Windsor West, Ref CPWEB3281195. Please advise on ETR?

[Ndini @HappinessLights]

@CityPowerJhb outage in Windsor West area Call Ref Cpweb2771507. Please let's us know ETR?

[Ndini @HappinessLights]

I'm used to love being an @FNBSA customer... But trying to get service this week has been so frustrating... And then to be told my only solution is to go to a branch 😤🤬 #NoHelp and chowed my airtime #customerservicefail #NoMoreBots

[Ndini @HappinessLights]

@Rbjacobs @FNBSA your phone-bot =the greatest frustration I've ever experienced trying to get to the right customer service dept. Redirected for the 5th time today, same happened on Monday. PLEASE PLEASE bring back keypad options to route calls. #NoBots #CustomerServiceFail

[Ndini @HappinessLights]

@CityPowerJhb no supply to property since 15h00 today. Same issue of no power supply to half of our complex that happened earlier in the week. Please may you urgently assist. Fault log CPWEB3258135 and CPWEB3257889 #NoSupply

[Ndini @HappinessLights]

@CityPowerJhb Thank you so much @CityPowerJhb for the service. The technicians worked through the night to resolve the issue and we have electricity again. Call centre customer service was excellent! We're just hoping and praying this doesn't happen again today.

[Ndini @HappinessLights]

@CityPowerJhb power supply to property has failed again from 12pm until now. Please assist call ref CPWEB3254067

[Ndini @HappinessLights]

@CityPowerJhb Thank you for the response. Will they need access to the property? How will we know if its someone officially from @CityPowerJhb?

[Ndini @HappinessLights]

@CityPowerJhb Thank you. Unfortunately this is not yet resolved and half the complex hasn't had power supply since 1pm. Latest update is "Status: Accepted" - what does that mean? Ref CPWEB3254067

[enke: Make Your Mark @enkeMYM]

Samkelo (24) struggled to secure a job and the toll of unclear career prospects negatively affected his mental health.

He felt discouraged, stuck and less confident until he learned about and registered for the Catalyst Program - that's when things changed for the better... 🙌🏾