Shaista

Delivering awesome customer experiences for brands.

[Shaista @HaqueShaz]

@GoFirstairways This does not solves my query. The link that you have shared is of no use to me. And there is no way to track the status of refund.

[Shaista @HaqueShaz]

@gnr312 @AdityaD_Shah I am facing the same situation. Calls to Go air customer care are not connecting. Even @goibibo is unresponsive to this situation.
@GoibiboSupport

[Shaista @HaqueShaz]

@Airtel_Presence Also, your employees from customer service department and local office of New Patliputra Colony, Bihar are misbehaving.
@Airtel_Presence @airtelindia @airtelnews

[Shaista @HaqueShaz]

Pathetic Service by Airtel Xstream Fibre Service Delivery Team. Installation is pending from the past 8 days. Fiber id 06122765705
@Airtel_Presence @airtelindia @airtelnews
#patheticservice
#norespectforcustomers

[Shaista @HaqueShaz]

@Airtel_Presence I don't trust you guys anymore. You do fake commitments.

[Shaista @HaqueShaz]

The Future of #CustomerExperience is here!
#CX #CTO #CXO https://t.co/AmO0kFuaHq

[FCI CCM, Inc. @fciccm_inc]

Must Read!
The sweet spot between #CustomerExperience and #Security
https://t.co/zSHrg1emgn #CX

[Shaista @HaqueShaz]

https://t.co/g9LFz0obib

[Shaista @HaqueShaz]

@Hyken Well said @Hyken
Brands should focus more on their loyal customers and build strategies to retain them. One loyal customer can act as a brand advocate and help attract other new customers who can turn into loyal ones too..

[FCI CCM, Inc. @fciccm_inc]

Great quote by @StanPhelpsPG!
#CustomerExperience is indeed the best business strategy and organisations who are paying heed to their customer journey have managed to stay ahead of the competition.
#CX #CustomerEngagement #CustServ

[Shaista @HaqueShaz]

Few technology trends that will disrupt the customer experience benchmarks. Read the article to know how. #customerexperience #technologytrends #cx https://t.co/3zwiW3MMKG

[Shaista @HaqueShaz]

Customer centricity is what businesses should focus on. The customers today are more empowered than ever and are looking for a superior experience. So, organizations should start paying heed to customer journey rather than completely focusing on their off…https://t.co/wU0S1bjasD

[FCI CCM, Inc. @fciccm_inc]

No matter how good your offering is, an amazing #CustomerExperience can help your business achieve new heights.
Did You Know?
86% of consumers are willing to pay more for an upgraded experience, and 55% are willing to pay for a guaranteed good experience.
#CX #DidYouKnow #CCM

[Shaista @HaqueShaz]

#Jetinstant please update the status of 9W1373

[Shaista @HaqueShaz]

The future of #ECM technology is right here. Read the viewpoint to know more.
#CX #CustServ #ContentServices #EnterpriseContentManagement https://t.co/iSUXYknDqW

[Newgen Software @newgensoftware]

Dead or Alive?
Will #ECM #technology stay with us in the near future?
Download the Viewpoint to learn more.
https://t.co/O7Yl06JrnA

[Colin Taylor TRG @colinsataylor]

Technology trends that will govern the CX Landscape hat tip @hyken https://t.co/2D3MkDs1V2

[Newgen Software @newgensoftware]

Webinar- Customer Communication Management for Health Plans.
Register now: https://t.co/WAUYBYMeJX
#HealthCare #CCM https://t.co/Q2xFKO0UuG

[Shep Hyken @Hyken]

Best companies understand a good product, by itself, isn’t the answer. And, great #CustServ won’t make up for lousy product. It takes both.

[ipfconline @ipfconline1]

2017 Top Priorities for #InboundMarketing: 66% said #SEO, followed by #ContentMarketing & #Marketing Automation @MikeQuindazzi [infographic]