I have finally managed to book a ticket @cineworld
Anyone else still locked out, change something in your personal details. I added a phone number.
Logged out, hard closed app & re opened it.
Didn’t get an error 4 seat choosing & payment screen had name with email showing 🤗
@cineworld
The days are counting by, responses to messages sporadic & 24 hours between & I’m no closer to resolving.
Surely there’s a way 2 book manually via customer services while u resolve this nonsense!
Any company with common decency would have put some comms out by now!
@cineworld when will u realise the new app is an absolute disaster??? Website not much better!
Can’t search on the app, duplicates, missing pics for the movies.
I pick a seat, error message can’t buy a ticket! This is not a clear cache issue as I keep being told!
@KellyEcho85@cineworld They did this a year ago but if you were on monthly DD children could stay. I don’t have an unlimited card & they found a workaround as I use CEA to go with him so hopefully this isn���t as a way to get rid of the remnant of children 😢 Mine can c a film x 8 if he really likes it!
@GoonerMan7@cineworld I’m so frustrated. I book his seat with membership then use a CEA card to accompany him. I understand what they trying to achieve but they’ve penalized everyone for the issue of a few 😢
@cineworld@GoonerMan7 Oh no please tell me this isn’t your solution!?
My son has a need to sit in a specific seat I’m not driving a one hour round trip, navigating a counter with queues and a dysregulated child to be able to buy a ticket for a different day or attempt it on the day!
@SalfordCCHelp It is supposed to be acknowledged within 3 working days and I’ve been advised the portal isn’t functioning properly. It didn’t even seem to send. It’s respond within 10 working days. I’d like confirmation it has been received please.
@salfordcchelp I logged a complaint last Thursday on the portal. It didn’t seem to send though but I received an email receipt. I am yet to receive an acknowledgment however so not convinced it went through. How can I check? Do u have an email address I can use instead, please?
@inPostUk 1 parcel uncollected in my local locker since last week. 1 parcel en route to me return 2 sender without arriving at the lockers. A further parcel to me with my child’s Xmas gifts in total limbo! Fed up & no one responds 2 messages. @vinted this is rubbish 😢
@amazonmusic what the heck is this stupid update!? Thanks for ruining bedtime for a small child who likes order, repetition, albums in the correct order and repeating the same track!?!
@HMRCcustomers How quickly are childcare amendments being processed at the moment please? I updated online on the 19th July for costs commencing this Monday the 26th but my payments aren’t reflecting the summer childcare addition.
@bt_uk trying 2 sign up for home essentials but reject @ check stage. I get legacy benefits, ur call centre confirmed eligibility & advised contacting who pays my benefits. 30 mins later waiting & tax credits say my record is right & no idea what the issue is. Please can u help.
@hermesparcels Despite having collections arranged with two different companies I’m stuck inside for the second day waiting for an elusive pickup! There seems to be no way to speak with a human being. My small child would like to get out in the fresh air!