@DC_DesignCafe@GitaRamanan@GitaRamanan expect the management to take ownership of this issue and provide a proper resolution.
This has been an extremely frustrating and unacceptable customer experience.
I paid DesignCafe for professional execution. I should not have had to manage the project myself.
@DC_DesignCafe@GitaRamanan When I raised this, your Project Manager/CSM simply said “it comes under maintenance.”
How is a defect appearing within 10 days of installation “maintenance”?
I haven’t even signed the project completion document yet.
If your installation starts failing within days
@DC_DesignCafe@GitaRamanan ❌ No clear project manager/coordinator taking ownership
I came to DesignCafe as a customer, not as your project manager, site supervisor or quality inspector.And the worst part: installation was completed only ~10 days ago, and handles are already coming off/not fixed properly
@DC_DesignCafe@GitaRamanan ❌ Production delays beyond the promised timeline
❌ No proper weekly project updates — I had to repeatedly chase your team
❌ Design & production document mismatches
❌ No proper site supervision — I had to monitor the installation myself
Vivek was a fantastic comedian in movies and a hero in real life. Remembering this incident that Kumarimuthu shared in an interview with myself and @Sri_TS . He will continue to live in our smiles.
#ripvivek
@Airtel_Presence worst service provider. Worst experience with the Airtel Network. Only network provider whose SIM needs to be changed every 6 month once Due to Sim Card Issue.
Mani sir& his brilliant ensemble cast set the screens on fire with a bold new character sketch in cinema for each of the characters. A master craftsman at work& it’s almost like he’s having fun etching out hard hitting content& throwing all rules out the window!
CCV-RUSH(for it)